Location, Type, Skill, Responsibilities & More IT Support Specialist Type : Full Time Skills Description BCIC Swiss GmBH | Best Connect International Company is seeking a full-time on-site IT Support Specialist in Italy. Responsibilities Provide first and second level support for customer issues. Coordinate with third-party vendors to resolve complex AV issues. Communicate regularly on issue status and resolutions. Maintain ticket updates for all incidents. Install, upgrade, support, and troubleshoot Windows OS (XP, 7, 8.1, 10) and Microsoft Office 2010; support Cisco Jabber and basic Mac OS support for Apple PC users. Install, upgrade, support, and troubleshoot printers and hardware. Perform preventative maintenance on computers, laptops, and printers. Perform repairs on desktops, laptops, printers, and peripherals. Use diagnostic tools for network and hardware / software troubleshooting. Have a broad understanding of IT, including networks, servers, AV, smart devices, and telecoms. Work effectively in project-based environments requiring flexibility and teamwork. Requirements Valid work permit. Extensive IT knowledge and experience. Several years of relevant experience preferred. If your profile matches the above, please send your CV in English, mentioning the position in the subject line, along with your WhatsApp number, as soon as possible. Apply here : Salary : Negotiable Apply Now! J-18808-Ljbffr J-18808-Ljbffr J-18808-Ljbffr