Job Overview
Job ID: 3189665 | Amazon Data Services, Inc.
Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you’ll play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.
Engineering Technicians are Amazon’s front line when it comes to hands‑on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot Data Center Operation’s Mission Critical Facilities, which includes stand‑by diesel generators and related fuel systems, as well as three‑phase electrical systems such as switchgear, UPSs, PDUs, wet cell batteries, and associated systems. Mechanical equipment includes their CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, and motors. Additional support equipment includes fire/life safety equipment, building automation systems, and general facilities equipment.
Key Responsibilities
- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
- Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA)
- Perform rack installs and rack decommissioning within internal SLA
- Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
- Technical writing to support change management program
- Monitor daily work requests and manage to resolution, and execute projects from conception to completion
- On‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
- Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
- Role may support more than one location/site.
Physical Requirements
- Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
- Regularly lift and/or move up to 39 pounds independently
- Participate in group lifts for 40+ pounds
- Maintain balance and perform construction tasks while on a ladder
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
- Work in an environment requiring provided ear protection
Essential Requirements
- Ability to travel to or commute between data center locations as needed
- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
- Travel frequency will vary based on business needs and operational status of assigned facility
- Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs
Basic Qualifications
- 1+ year(s) of electrical or mechanical experience
- 1+ year(s) experience with Microsoft Office products
- Ability to work on a flexible schedule including days, nights, and/or weekends
Preferred Qualifications
- 2+ years of data center engineering experience
- Technical (Military/Trade School) training
- Associate or higher education in related field
Additional Information
NOTE: Amazon does not sponsor for immigration, including for H‑1B, TN, and other non‑immigrant visas, for this role.
NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits .
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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