Summary
Etex is an international leader in sustainable construction, driven by a passion for excellence, but it’s our people that are our top priority. We connect, collaborate and champion the well‑being of our employees, forming partnership and pioneering change in our ever‑evolving industry.
Location: Filago, IT
Position: Logistics & Front Office Operator
As a teammate of Promat Italy, you will support front office operations and logistics: handling incoming and outgoing goods, professionally receiving and attending to guests, visitors, suppliers and carriers, and maintaining order and control over the flow of people and goods on site.
What You’ll Do
Key responsibilities include:
Reception
- Operating the switchboard – directing incoming calls to the appropriate recipients.
- Welcoming clients and suppliers at the front desk.
- Sorting and registering delivered packages and forwarding them to relevant staff members.
- Coordinating waste transport.
Logistics
- Performing warehouse activities, entering deliveries into the system.
- Organising courier and transport to ensure timely deliveries.
- Coordinating third‑party transport and optimising material flow.
- Managing ready orders and supporting deliveries and collections at the plant (driver coordination, cooperation with warehouse workers).
- Communicating directly with warehouse and production to ensure smooth workflows.
- Recording costs for shuttle transfers to and from external warehouses.
General Support
- Organising accommodation and transfers for company visitors.
- Distributing internal and external company communications.
- Ordering office supplies and other necessary items.
- Managing the company car fleet and general corporate services.
- Ensuring compliance with company policies, group procedures, health‑and‑safety standards, sustainability, and the Etex Code of Conduct.
What You’ll Bring
- Experience in a similar position (Front Office or Logistics).
- Secondary education or higher in logistics, administration or related fields (preferred).
- Knowledge of ERP systems (SAP preferred) and transport documentation.
- English language proficiency at B1–B2 level (required).
- Proficiency in Microsoft Office tools (Word, Excel, Outlook).
- Strong organisational skills – task prioritisation, independence, sense of responsibility.
- Excellent communication and interpersonal skills – building positive relationships, politeness, professional conduct.
- Teamwork within an international and cross‑functional environment.
- Flexibility and adaptability to changing conditions.
- A willingness to learn and develop personally.
- High work ethic, commitment to Etex values, safe workplace behaviours and sustainability focus.
Why Join Us?
We are named the world’s #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023!
Our Culture
We connect and care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on safety and the working environment of our people.
Our ‘Road to Sustainability 2030’
We work towards a sustainable future by caring about our social and environmental impacts and developing innovative solutions.
Equal Opportunity & Diversity
We have a strong conviction that diversity of thinking helps us deliver strong sustainable performance. We are committed to equal opportunities and zero tolerance towards discrimination.
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