Description
How you will contribute?
La risorsa sarà inserita all’interno dell’Ufficio Quality Customer Service di Bottega Veneta e si occuperà principalmente delle seguenti attività:
1. Gestione richieste assistenza dai Regional CS, Stores e Customer Care;
2. Gestione dell'avanzamento di commesse e ordini di lavoro relativo alle riparazioni di merce di proprietà di clienti terzi e/o negozi Bottega Veneta;
3. Supporto al team IT nello sviluppo e follow-up di progetti riguardanti l'After Sales;
4. Creazione di reportistiche riguardanti i resi.
Who you are?
5. Laurea Triennale o Magistrale (Ingegneria Gestionale o affini);
6. Preferibile esperienza lavorativa di almeno 1-3 anni;
7. Ottima conoscenza della lingua inglese sia scritta che parlata;
8. Buone conoscenze del Pacchetto Office (Excel, Power Point, Power BI); conoscenza sistemi gestionali (nello specifico AS400 e Stealth 3000); reportistica Qlickview è un plus;
9. Buone capacità comunicative e relazionali, predisposizione al lavoro in team e gestione dello stress. Ordine e precisione si ritengono attitudini fondamentali.
Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
Job Type
Regular
Start Date
2024-01-01
Schedule
Full time
Organization
Bottega Veneta Logistica S.r.l.