Ph3IT Support Specialist /h3 pLocation: Cittadella, Verona, Italy /p pType: Dispatch, On-site /p pHours: 10-20 hours per week /p pCompany: BCIC Swiss GmbH | Best Connect International Company /p pSalary: Negotiable /p h3Responsibilities /h3 ul liProvide first- or second-level contact and problem resolution for customer issues. /li liWork with third-party vendors to remediate complex AV issues as needed. /li liProvide timely communication on issue status and resolution. /li liMaintain ticket updates for all reported incidents. /li liInstall, upgrade, support, and troubleshoot Windows OS, Microsoft Office Cisco Jabber authorized. /li liHave basic knowledge of Mac OS to support Apple PC users. /li liInstall, upgrade, support, and troubleshoot printers and computer hardware. /li liPerform remedial repairs on desktops, laptops, printers, and other authorized peripheral equipment. /li liUse diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software. /li /ul h3Requirements /h3 ul liMust hold a valid work permit in Italy. /li liEnglish is mandatory. /li /ul pApply: Please send your English CV mentioning the position in the subject line and a WhatsApp number to. /p pContact: bFahmida Ahmed Tithi /b, Junior Recruiter, /p /p #J-18808-Ljbffr