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Support engineer ii, relay product excellence fixed

Asti
Amazon
Pubblicato il Pubblicato 5h fa
Descrizione

Overview

You will be instrumental in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements. You will work directly with our business teams to solve their support needs with the existing applications and collect requirements and ways to improve their processes. You will be responsible for implementing, and maintaining the solutions you provide. You will work with our other technical teams to ensure the design is effective and complements our other tools, such as Laserfiche ECM, Concur, and other in house custom developed applications across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS. You will also be supporting enterprise-wide implementations of Web Applications/SaaS applications.

Responsibilities
* Collaborate with business teams to understand support needs and gather requirements for process improvements.
* Implement and maintain technical solutions across various platforms and toolchains.
* Coordinate with other technical teams to ensure designs complement existing tools (e.g., Laserfiche ECM, Concur, in-house applications) across SQL, Java/.NET/C#/Perl/Python or SaaS stacks.
* Support enterprise-wide Web Applications and SaaS implementations.
BASIC QUALIFICATIONS
* 2+ years of software development, or 2+ years of technical support experience
* Bachelor's degree in engineering or equivalent
* Experience troubleshooting and debugging technical systems
* Experience in Unix
PREFERRED QUALIFICATIONS
* Experience with AWS, networks and operating systems

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Posted: August 21, 2025 (Updated about 2 hours ago)

Posted: September 16, 2025 (Updated about 4 hours ago)

Posted: May 20, 2025 (Updated about 7 hours ago)

Posted: June 2, 2025 (Updated about 16 hours ago)

Posted: September 16, 2025 (Updated about 17 hours ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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