PAt Bloq.it, we’ve created the world’s leading smart locker solution. Solving online deliveries by enabling everyone to participate easily, reducing delivery costs, and making them more sustainable. /ppWe’re quickly expanding, and after growing at 1000% for three years in a row, we’re now the fastest-growing Smart Locker company in the world and one of the fastest-growing scale-ups in Europe. /ppWe are in search of a bSenior Operations Manager - Italy /b to join our innovative team as our new b#bloqstar /b. In this role, you'll help bridge our central operations team with our local Italian team. The ideal candidate is an operational expert with experience in service-oriented industries (e.g., delivery, shared mobility, or similar) who excels at managing processes and reporting. This is a field-oriented role requiring someone adaptable and ready to roll up their sleeves to ensure smooth operations. /ppbResponsibilities include: /b /polliManaging operational teams and processes to ensure smooth day-to-day operations; /liliProviding detailed reporting and liaising between local and central teams; /liliHandling operational tasks requiring hands-on involvement and attention to detail; /liliRegularly visiting the field to report and resolve on-the-ground challenges; /liliCoordinating and supporting local teams to ensure consistent service delivery; /liliIdentifying and implementing improvements to operational processes in the field; /liliEnsuring operational metrics and goals are met, with regular progress reports. /li /olpbRequirements for this role include: /b /polli5+ years of experience in operations management, preferably within service-focused industries like delivery, mobility, or logistics; /liliStrong understanding of post-sales service operations and workflow optimization; /liliExcellent communication skills in English and Italian, with the ability to liaise effectively between local and global teams; /liliProven ability to manage teams and processes, with hands-on involvement when needed; /liliAdaptability and proactivity, with willingness to engage in fieldwork; /liliAn analytical mindset with experience in tracking and improving operational KPIs; /liliKnowledge of smart locker systems or logistics technology; /liliUnderstanding of local logistics and post-sales service processes; /liliExperience scaling operational processes in a growing company. /li /olpbWhat you will gain: /b /polliThe opportunity to contribute to innovative solutions that revolutionize the smart locker industry; /liliA dynamic, fast-paced work environment fostering innovation, collaboration, and continuous learning; /liliCompetitive salary and benefits tailored to your experience and skills; /liliThe chance to make a tangible impact supporting our mission for affordable and sustainable solutions. /li /olpIf you're a passionate operations expert ready to shape the future of smart locker solutions, Bloq.it is the place for you. Join our team of b#bloqstars /b and help us redefine the last-mile delivery experience! /ppJ-18808-Ljbffr /p #J-18808-Ljbffr