PSocial network you want to login/join with: /ppIT systems that work effectively keep Amazon’s operations running at full speed. Our IT Support Engineers work behind the scenes to troubleshoot any issues and improve our systems, so that we can operate at our best. Your focus will be to make sure our IT infrastructure is up to the demands of our global business. At the same time, you’ll get to work with the latest technology and learn from leaders who are creating the warehouse environments of the future.brKey job responsibilitiesbrSupport end-user equipment and your building’s IT infrastructurebrHelp with key network projects, like the IT setup of new Amazon buildingsbrSuggest new processes that improve the way Amazon uses IT in its operational sitesbrTrain and mentor IT techniciansbrA day in the lifebrYou’ll be based on site and will travel to other operational sites in your country, and potentially internationally, several times a month. As an IT Support Engineer, you’ll work with remote and on-site colleagues to support them with any issues. You’ll use your expertise to make sure our platforms are working at their best, often implementing projects to maintain or improve our IT infrastructure. In some cases, you may also help design the infrastructure for new buildings and make sure everything is working for the site launch.brNo two days are the same at Amazon, which makes this an exciting place to work. You can expect to troubleshoot disruptive IT incidents one day and come up with new processes that make our IT systems better the next. You’ll also spend time training and mentoring your colleagues, giving you the opportunity to see your team develop and your career grow.brpbBASIC QUALIFICATIONS /b /p** Please submit CVs in English Alone**br- A degree in computer science or another technical subjectbr- Relevant experience as an administrator of heterogeneous networks, with Microsoft Windows and Linux-based clients and serversbr- Relevant experience with networking infrastructure, system integration and working with third-party vendorsbr- A valid driving licencebr- Proficiency in verbal and written English and local languagebrpbPREFERRED QUALIFICATIONS /b /pPreferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.br- Any additional industry certifications such as ITIL, Cisco (CCNA, CCNP), Microsoft (MCP, MCSE) or Linux (LPIC-1, LPIC-2)br- Experience in diagnostic and problem-solving responsibilitiesbr- Experience in a fast-paced, customer-focused environmentbr- Experience of working with common network and internet protocols such as, network management protocols, network communication protocols and network security protocolsbr- Experience in IT asset management and purchasing or WLANbr/p #J-18808-Ljbffr