Ph3Overview /h3pThe Sales Support Coordinator (SSC) is responsible for driving business outcomes and high customer satisfaction as the point of contact for sellers Territory Managers (TMs). The Sales Support Coordinator coordinates both internal and external resources to meet their needs and handles the administrative tasks related to consignments, providing Territory Managers with more customer-facing selling opportunities and building maintaining a strong and trusting relationship with both the sales team sellers. /ph3Responsibilities /h3ulliBe the single point of contact for assigned TMs and their sellers for all contract related tasks across all sales channels within the consignment to cash business process /liliOversees assigned TM’s, deliveries (live auction), inspections (on-line events), missing signatures and information, assists with contract generation addition of assets as needed /liliEstablish a list of daily tasks to be completed as requests/work comes in determines urgency complexity and resets priorities as required in order to effectively meet customers’ needs /liliProvide complete business support and assistance to the Sales and OPS team. Contact point for customers for; invoicing, pickup of equipment, follow up listings/relist, inspections /liliManage our customer database and ensure customer data is accurate and current /liliAct as a "Customer Service" Liaison between the Sales team, Operation teams and Customers. /liliCoordinate Buyer related questions and issues /liliPerform other duties as assigned /li /ulh3Qualifications /h3ulliMinimum 2 years of customer support or inside sales experience is preferred /liliProficient with general office productivity tools such as Microsoft Office (Word, Excel, PowerPoint) /liliStrong communication skills – written and verbal /liliStrong interpersonal skills – ability to persuade and lead people in pursuit of key objectives. The ability to build strong relationships inside outside the company /liliExcellent time management and organizational skills /liliAbility to operate successfully in a rapidly changing, fast paced environment /liliSelf-motivated, tenacious, capable of working independently to achieve goals /liliWilling to dig-in and continually learn new things and build knowledge base /liliTeam player with problem-solving mindset who proactively works with other people to ensure customer needs are met /liliProfessional level English is required /li /ul /p #J-18808-Ljbffr