Overview Beckman Coulter Diagnostics is part of Danaher Corporation, a global science and technology innovator committed to helping customers solve complex challenges and improve quality of life worldwide. We are a leading global company with a culture that cares about employees, strengths, and development. We are currently looking for a Field Service Engineer (Emilia Romagna), who will conduct service, repair and/or installation of products or IT solutions at customer sites, including electrical and mechanical testing, in accordance with maintenance contracts. Diagnoses system failures and determines the most cost-effective solution. Escalates complex issues to higher levels of technical support or quality reporting systems. May develop new customer service/product agreements. Responds to customer support calls within an assigned territory. This role requires critical thinking and analysis to make decisions, solve problems and implement solutions. Excellent communication and active listening are essential to create empathy with customers, colleagues and collaborators. Key Responsibilities Provide technical customer support, on-site assistance to our customers. Escalate complex issues to greater level of technical support. Respond to customer support calls within an assigned territory. Key Requirements Bachelor\'s degree in Engineering is preferable or Biotech/Technical/Electronic Secondary School Diploma; proficient English is mandatory Open to travel; driving license is mandatory Good communication and interpersonal skills in both English and Italian Able to work autonomously, while being a team player You will be part of a dynamic team with a strong focus on delivering results and continuous improvement, while teamwork and a positive culture are valued. You will work in a leading global company with leaders who care about you and your development. Beckman Coulter is part of Danaher Corporation, a global science and technology innovator committed to helping customers solve complex challenges and improve quality of life worldwide. Our brands lead in life sciences, medical diagnostics, environmental and applied solutions. Our diverse team of 71,000 associates is united by the Danaher Business System. We generated $19.9B in revenue last year and are ranked 162 on the Fortune 500. For more information, visit www.danaher.com. J-18808-Ljbffr