Data Center Operations Cluster Manager, Amazon Dedicated Cloud
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Job ID: 10381726 | Amazon Data Services, Inc.
Do you like helping U.S. government agencies implement innovative cloud computing solutions and solve technical problems? Are you committed to fundamentally transforming the way national security and defense mission agencies partner with industry to meet mission requirements? Do you have experience managing large, complex programs?
Amazon Web Services (AWS) is seeking a Data Center Operations (DCO) Cluster Manager to join the AWS Infrastructure Services organization and serve as a technical resource and leader within data centers.
Key Job Responsibilities
* Hiring, managing, and developing the operations management team including DCO site managers, Decom managers, DCO technicians, and Decom technicians.
* Oversee safety, security, availability, quality, and performance of the team while driving a positive customer experience across a 24/7 shift schedule.
* Prioritize projects assigned to DCO teams and sites.
* Routinely review ticket queue for large events and address problems accordingly.
* Coordinate change management resources.
* Guide, train, and educate data center staff on best practices related to all service owner issues.
* Manage front‐line managers, including mentoring, training, and developing career progression for both direct reports and members of the organization.
Basic Qualifications
* 4+ years of management experience
* Knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices
* Experience hiring, developing, and managing high‐performing technical teams
* Current, active US Government Security Clearance of Top Secret with SCI eligibility or above
Preferred Qualifications
* Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, and OSHA
* Experience owning the operation of a mission‐critical team or product
* Experience with large‐scale technical operations or large‐scale compute farms
* Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Benefits include health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance), 401(k) matching, paid time off, and parental leave. xrdztoy
USA, VA, Culpeper – $153,200.00 – $254,500.00 USD annually.