KEY RESPONSABILITIES
General
* POC Management of Medical Insurance Certificates for employees and their dependents. Vendor management.
* Provide support on Medical Insurance mailbox requests and questions.
* POC for the MI SharePoint Site site Administration, Access granting maintenance Content management organization.
* POC for People Mobility Policies Programs update modification change requests
* POC Support for Mobility Reporting Analysis Management, analysis and distribution of reports and or databases.
* Escalate delays, issues and risks on a timely manner.
* Review and improve process through addressing feedback and stakeholder input.
SKILL SET
* Advanced MS Excel and MS Access skills.
* Customer service focus.
* Structured analytical thinking skills.
* Good communication skills verbal, written .
* Fluent in English.
* Basic organizational and time management skills.
* Ability to escalate issues effectively.
#J-18808-Ljbffr