Overview
As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, you will perform the following tasks to the highest standards:
Allocate work duties to Team Members
Perform routine inspections of all check‑out rooms and spot checks of all occupied rooms
Report and follow up on any maintenance defects or other issues
Inspect, routinely, service areas, store rooms and corridors
Schedule and supervise deep cleaning and any other projects
Manage and train Room Attendants and other Team Members to ensure their performance meets the required standards
Manage, efficiently, stock control and the maintenance of equipment
Provide excellent Guest service, including VIP and other special requirements
Ensure adherence to hotel brand standards at all times
Qualifications
Previous experience in a Housekeeping supervisory role
A successful track record of managing a team
Strong organizational and analytic skills
Attention to detail
Strong communication skills
A passion for delivering exceptional levels of guest service
Proficiency, preferred, with computers and computer programs, including Microsoft Office
About Hilton
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Locations
Hilton Lake Como
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
Housekeeping and Laundry
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