At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function
Human Resources
Job Sub Function
Learning & Instructional Design
Job Category
Professional
All Job Posting Locations
Beerse, Antwerp, Belgium, Cork, Cork, Ireland, Latina, Italy, Little Island, Cork, Ireland, Ringaskiddy, Cork, Ireland, São Paulo, Brazil
Job Description
About Innovative Medicine
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine.
Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
United States - Requisition Number: R-047015
Belgium, Ireland, Italy, and Brazil - Requisition Number: R-055434
Switzerland - Requisition Number: R-055436
Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.
Position Overview
We are searching for the best talent for a Transcend: Senior Manager, IM Global Learning! This hybrid position will be located in Titusville, New Jersey (USA); alternative locations may be considered at other Innovative Medicine Supply Chain (IMSC) sites such as Beerse, Belgium; Zug, Switzerland; Cork, Ireland; or Latina, Italy.
Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one “clean” ERP as a standardized platform for growth and efficiency gains. This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade.
Key Responsibilities
Content Development and Facilitation
* Design and deliver impactful learning programs that integrate technology, and diverse learning techniques to improve individuals’ understanding of ways of working, SAP S/4 HANA, and business processes.
* Support IM Transcend program wide learning needs.
* Curate and/or create learning content and materials that are relevant, current, and effective.
* Manage the learning management system (LMS) and other learning technologies to evaluate the impact of learning programs through feedback, assessments, and metrics, and continuously improve content and delivery based on results.
* Stay informed about emerging trends, learning automation tools/technologies, and practices in learning and development, incorporating innovative approaches to enhance training design, delivery, and learner outcomes.
* Design and deliver engaging and interactive learning experiences using a variety of modalities, including instructor-led training, e-learning, workshops, and simulations.
* Ensures technology environments are available and prepared for training content development and delivery.
* Manage learning metrics, key performance indicators, and reporting, converting data into actionable insights that continuously improve training effectiveness and learner outcomes.
* Ensure all materials and content are approved through appropriate leadership, regulatory, and HCC channels prior to use or facilitating content; including the development and maintenance of compliance training plans and critical Standard Operating Procedures (SOPs) and Work Instructions (WIs).
Project Management and Collaboration
* Apply and monitor project timelines, resources, and budget projections for short- and long-term high impact training programs.
* Showcase proficiency in business insight gathering, understanding the user experience and critical interdependencies to help the program stay on track.
* Collaborate with Quality and Compliance teams to ensure compliance with all GxP requirements, as well as the adherence and integration of SOPs and WIs into the vital learning activities.
* Leverage insights from evaluation efforts to make data-driven decisions and refine learning strategies groups.
* Collaborate with key program partners to assess learning needs, identify gaps, and prioritize initiatives to align to release dates, required compliance timelines, or prioritized business needs as well as overall strategic direction.
E2E Business Process Expertise
* Develop and continually enhance personal understanding of E2E IM business processes, inclusive of Finance, Supply Chain, Commercial and R&D through practical experience, training programs, and learning from key users.
Leadership and Partner Engagement
* Lead a group of resources in a matrix style model; including trainers, instructional designers, and learning coordinators, providing guidance, mentorship, and development opportunities.
* Cultivate a strong and cohesive global team culture to facilitate effective virtual and in-person collaboration.
* Collaborate and align with peers & support teams to bring forward innovative solutions and resolve issues.
* Efficiently manage program workstream and other partner relationships to ensure connected and cohesive strategies and workplans; negotiate to drive value and target delivery commitments across all groups.
Qualifications
Education
* Minimum of High School or equivalent diploma/degree is required; Bachelor’s / University or higher degree is strongly preferred, with a focused degree in Supply Chain, Business, Technology, Instructional Design, Education
Required
* Minimum of 8 years of relevant work experience
* Demonstrated experience in designing and delivering effective training programs via different learning modalities
* Understanding of adult learning principles, instructional design methodologies and learning trends
* Proficiency with learning management systems and other e-Learning authoring tools
* Stakeholder management experience driving outcome at varying levels of the organization
* Strong project management skills, including the ability to prioritize tasks, manage deadlines and work independently
* Excellent communication skills, with ability to engage and empower diverse audiences
* Strong analytical and problem‑solving abilities, savvy at identifying risks and devising effective mitigation
Preferred
* Strong understanding of end-to-end supply chain interactions and interdependencies with other functions, including end-customer touchpoints
* Experience working in a sophisticated, multi-ERP / system environment and proven experience with large‑scale SAP ERP replacement project(s)
* Pharmaceuticals, Life Sciences, or other regulated industry experience
* Understanding of GxP and other compliance regulations
* Proficiency in agile methodology
* Technology and business process transformation experience
* Experience working in a fast-paced, dynamic environment with a global workforce
Other
* Requires proficiency in English (written and verbal) to communicate effectively and professionally
* May require up to 25 % domestic and international travel
* Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week
Required Skills
Adult Learning Principles, Agile Methodology, Communication, eLearning Authoring, eLearning Tools, End to End Supply Chain, ERP Implementation, ERP Transformation, Global ERP Implementations, GxP Compliance, Instructional Design, Instructional Development, Learning and Development (L&D), Learning and Development Operations, Learning Culture, Learning Management Systems (LMS), Learning Management Systems (LMS) Administration, Monitoring and Evaluation (M&E), Project Management, Reporting and Analysis, SAP ERP Implementations, SAP HANA, SAP Implementations, Talent Management {+ 1 more}
Preferred Skills
Adult Learning Principles, Adult Learning Principles, Agile Methodology, Communication, eLearning Authoring, eLearning Tools, End to End Supply Chain, ERP Implementation, ERP Transformation, Global ERP Implementations, GxP Compliance, Instructional Design, Instructional Development, Learning and Development (L&D), Learning and Development Operations, Learning Culture, Learning Management Systems (LMS), Learning Management Systems (LMS) Administration, Monitoring and Evaluation (M&E), Project Management, Reporting and Analysis, SAP ERP Implementations, SAP HANA, SAP Implementations, Talent Management {+ 1 more}
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