At Cardo AI, we've been on a mission since 2018 to make Private Credit and Asset-Based Finance (ABF) markets more accessible and efficient. Today, with over $40 billion in assets under technology, our platform empowers banks, trustees, and investors to accelerate growth through smarter strategies, faster transactions, and optimized investment portfolios.
Driven by a bold vision to help grow the ABF market beyond $40 trillion, we're building a future defined by speed, confidence, and innovation. By combining automated workflows, comprehensive data, and AI-driven insights, we transform complexity into opportunity, enabling our clients to unlock growth and stay ahead.
Learn more about our products, services, and mission at Role
We are looking for a Client Delivery Manager to own the client relationship from contract signature through go-live for our European client base. This is a senior, client-facing role that sits at the intersection of structured finance expertise and operational delivery. You will report to the VP of Client Solutions and work closely with the Client Solutions Architect to ensure every onboarding is delivered on time, on scope, and to a standard that makes clients want to expand.
Our European clients are sophisticated institutional investors, banks, and lenders operating in private credit and asset-based finance. To succeed in this role you need to understand their world — the instruments, the language, the pressures — and be able to translate that understanding into delivery outcomes they trust. This is not a project coordination role; it is a relationship and delivery ownership role.
What You Will Do
Own the client relationship from contract signature through go-live — primary point of contact throughout the onboarding process
Manage onboarding timelines, milestones, and deliverables across multiple active clients simultaneously
Identify and manage scope creep in real time — route commercial requests to Sales, shield the Integrations team from negotiation
Work alongside the Client Solutions Architect at defined onboarding milestones: kickoff, first data review, and go-live sign-off
Translate client requirements into structured delivery briefs for the Integrations team
Distribute client intelligence internally — feeding Product, Integrations, and Sales with what you learn on the ground
Identify upsell and expansion signals during onboarding and route them to Sales with full context
Contribute to onboarding processes, playbooks, and delivery standards as the European business scales
What You Bring
5+ years in client-facing delivery, implementation management, or client success in fintech, SaaS, data platforms, or fund administration
Solid working knowledge of structured finance: securitizations, ABS structures, loan tapes, cash flow waterfalls — you understand client operations well enough to earn their confidence
Experience owning technical onboardings with senior stakeholders at European institutional clients — banks, asset managers, trustees, or alternative lenders
Strong communication and relationship management skills — comfortable engaging with VP and director-level client counterparts
Organised and accountable — you manage multiple concurrent onboardings without losing quality or client trust
High ownership mindset: you define what needs to happen, align the right people, and take responsibility for the outcome
Fluent English required; Italian is a strong plus
Nice-to-have: familiarity with data onboarding concepts (field mapping, transformation logic, reconciliation); SQL or data tooling experience; prior experience at a high-growth scale-up.
Competitive salary and bonus package
Stock option plan
Hybrid working model with flexible hours
Regular team events and annual retreats
Opportunities for career growth within a fast-scaling fintech innovator
A collaborative, innovative, and entrepreneurial culture that values creativity, initiative, and impact
Join Cardo AI and let boldness and creativity reign. Together, we'll shape the future of fintech!
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