Ph3Head Waiter /h3 pAn alluring Sicilian escape, Verdura Resort occupies nearly two kilometres of private Mediterranean coastline. Home to three Kyle Phillips golf courses, a 60-metre infinity pool, six clay tennis courts, a world-class spa, four restaurants and five bars, Verdura Resort is an irresistible destination. It’s a place where rooms seem woven subtly into the Sicilian landscape, with a true sense of space and uninterrupted views of the azure waters. Above all, it’s an unforgettable resort in Sicily where our team delivers an outstanding level of service. /p h3Main purpose: /h3 pThe Head Waiter is responsible for supervising restaurants operations and ensuring the best guests’ experience is provided through a flawless and personalised service. /p h3Reports to: /h3 pMaitre. /p h3Main duties responsibilities: /h3 ul lipProvide an excellent and tailor made culinary experience to our Guests according to our service standards and procedures. /p /li lipSupervise daily restaurants operations and oversee service staff. /p /li lipCoordinate and support the work of Chef de Rang and Commis de Rang. /p /li lipAnticipate Guests needs and handle Guests comments and complaints when needed. /p /li lipCreate and maintain a professional relationship with Guests. /p /li lipEnsure that service procedures and quality standards are consistently applied. /p /li lipMonitor table settings, cleanliness, and overall dining room presentation. /p /li lipAssist with opening and closing procedures of the restaurants. /p /li lipComply with HS national rules and company instructions. /p /li /ul h3We offer: /h3 ul liSeasonal contract according to C.C.N.L. Settore Turismo. /li liLearning development activities and career opportunities. /li liOpportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte". /li liStaff celebrations. /li /ul h3Competencies required: /h3 ul li• Managing Team Performance: bSets high standards for oneself and Team Members, provides guidance, development and takes corrective action in order to achieve consistently high levels of service. /b /li li• Personal Effectiveness: bAdapts interpersonal style and skills so that high quality results are achieved. Modifies behavior to accommodate for certain individuals, situations and different tasks. /b /li li• Personal and team development: bSeeks opportunities to learn and to develop themselves and others in order to add value to the performance of the department and hotel. /b /li li• Business awareness: bUnderstands the direct connection between day-to-day service delivery and how it impacts departmental, hotel and company success. /b /li li• Service excellence: bDelivers service standards, which consistently exceed guest expectations. /b /li li• Technically skilled: bDemonstrates and understands job requirements and displays the technical skills and knowledge required to perform job well and in line with the departmental SOPs. /b /li /ul h3Other requirements: /h3 ul liProfessional experience at an international level, preferably in a Restaurant, in the same role. /li liEnglish knowledge at Intermediate/Advanced level. /li liProfessional knowledge of Italian cuisine and Italian International wines. /li liValid HACCP certification. /li liKnowledge of FB management software. /li liPassion for service and ambition to grow professionally. /li liFlexibility. /li liAttention to detail. /li /ul h3Workplace: /h3 pVerdura Resort, S.S. 115, km 131, 92019 Sciacca (AG) /p pPlease apply forwarding your CV with full details and enclose the approval to process the personal data according to local privacy laws and standards (d.lgs. 196/03). /p /p #J-18808-Ljbffr