Overview Minor Hotels is a global hospitality group operating over 550 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas. As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today’s global travellers through its diverse portfolio of eight hotel brands - Anantara, Avani, Elewana, NH, NH Collection, nhow, Oaks and Tivoli. As part of Minor Hotels, the region of Minor Hotels Europe & Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands. What will be your mission? As Community Manager, you will report to the Marketing Manager and work closely with the Branding, Public Relations and Hotels Operations teams. Responsibilities Actively manage the social media presence of several hotels in Florence and Rome (possibility to work with other cities in the future depending on the company need). Create engaging and creative content for social media platforms, with an emphasis on Instagram. Make visits to hotels in Florence and Rome regularly, in order to generate exclusive content. Evaluate and analyze the performance of social profiles, proposing strategic improvements. Interact and increase the engagement with followers. What are we looking for? Passion for social media and creativity in content generation. Knowledge of content creation and editing using tools such as CapCut. Knowledge of photography and video, for content creation and editing. Proactivity and analytical skills to evaluate social media performance. Residency in Rome or Florence and availability to travel to Venice as required. Proven experience of 3 years as a Community Manager or similar role. Excellent written and verbal communication skills in Italian and English. Ability to manage and respond to comments and messages in real-time. Solid knowledge of current trends in social media and digital marketing strategies. Ability to collaborate with other departments and generate synergies in the overall marketing strategy. Knowledge of social media analysis tools. Why choose us? At Minor Hotels Europe & Americas, we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as : Worldwide experience - diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Team member recognition programmes, including Memorable Dates. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities. J-18808-Ljbffr