XCMG is a global leader in construction machinery, committed to delivering innovative, reliable, and high-performance equipment solutions worldwide. To support our continued growth and expansion in the Italian market, we are looking for a proactive and organised Spare Parts Warehouse Specialist to strengthen our parts operations and customer service performance.
\n
Key Responsibilities Manage the daily operations of the spare parts warehouse, accurate stock control, timely deliveries, and excellent support to customers, service teams, and dealers Maintain accurate inventory levels through regular stock counts, cycle counts, and inventory audits Ensure spare parts are correctly identified, labelled, stored, and traceable within the warehouse Process inbound and outbound spare parts orders in a timely and accurate manner Coordinate parts shipments, deliveries, returns, and warranty claims with internal teams and stakeholders Manage spare parts sales, quotations, customer orders, and returns processes Liaise with Chinese HQ to secure parts availability, lead times, and urgent requests Support continuous improvement initiatives for warehouse layout, stock accuracy, and operational efficiency Your profile Previous experience in spare parts warehouse management, or parts coordination Experience within construction machinery, earthmoving equipment, material handling, OEM, or industrial sectors is highly preferred Good understanding of spare parts operations, warehouse processes, and inventory management Ability to manage priorities, and proactive attitude with problem-solving skills Good English language skills