We are looking for a CLINICAL APPLICATION SPECIALIST to join our Gastrointestinal business unit, reporting directly to the Marketing Lead GI for the South.
Responsibilities
* Provide clinical support to physicians and ward staff in the correct and safe use of our endoscopic instruments during patient demos.
* Organise and manage training for healthcare operators to ensure proper understanding and application of endoscopic instruments.
* Collect and analyse feedback and clinical data from HCPs to support issue resolution or improve device utilisation.
* Participate in medical congresses, medical expert training, and society training events with full management of exhibition spaces, event organization, and live endoscopy in team with sales force and Product Manager.
* Maintain communication with sales organisation (Area Sales Manager, Agency TM) for field activity planning and support bid preparation.
* Manage CRM to update dashboards and assigned KPIs for products and performance.
* Provide post‑sales support to customers, answering queries and resolving issues related to product use.
* Support marketing to carry out market analysis and comparison with competition.
* Manage demo instrumentation of the reference line and samples in compliance with Company policies.
* Provide support for testing activities and Service Dept on specific products/customers.
Qualifications
* Previous experience of 1–2 years in a product specialist role.
* Good knowledge of the main Office applications (Excel, Word) and of primary IT and/or management systems.
* Strong technical knowledge of the relevant sector.
* Excellent communication, relational skills, motivation and tenacity to pursue set goals; great organisational ability, ability to work under pressure, and team orientation.
* Excellent English language knowledge.
Competencies
* Build for the Future
* Deliver Results
* Lead People
* Lead Self
* Model and champion Our Core Values
Benefits
* Company Car: an auto aziendale ad uso promiscuo as part of the benefit package for business roles nationwide.
* Birthday Leave: a paid day off on your birthday.
* Hybrid Working: a hybrid model combining office and remote work days.
* Learning & Development: a comprehensive program including courses, workshops, e‑learning platforms and conference participation.
* Corporate Volunteer Activities: opportunity to participate in corporate volunteering and CSR initiatives.
* Psychological Support: a confidential professional psychological support service.
* Career growth opportunities: mentoring, personalised career plans and periodic performance reviews.
* Salary: CCNL Commercio and Annual Gross Salary (RAL) of €40,000‑€50,000 on 14 months, comprising a fixed amount and a variable component, determined by experience, skills and autonomy level.
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