General Manager – Lifestyle Luxury Hotel | Venice, Italy
LHC International Southern Europe is a specialised Executive Search boutique focused on Hospitality and Real Estate. Our work centres around identifying and appointing senior leaders and key executives who drive sustainable growth, operational excellence, and long-term asset value.
We have been retained exclusively to source the best possible candidates for the following role:
General Manager: This design-led property blends contemporary sophistication with authentic local heritage, offering guests an immersive destination experience rooted in culture, craftsmanship, and modern hospitality. This is a rare opportunity to lead a landmark asset and position it as one of the most compelling lifestyle destinations within the Venetian lagoon. In addition, the package (base, bonus, housing, etc) on offer is extremely attractive and generous for the region.
The Opportunity:
As General Manager, you will hold full responsibility for the hotel’s strategic direction, operational leadership, financial performance, and overall guest and brand experience.
Beyond day-to-day operations, this role requires a visible, charismatic leader capable of elevating the property’s market positioning, strengthening its commercial performance, and creating a culture of excellence across the team.
You will work closely with ownership and corporate leadership while acting as the ambassador of the property within the local community and international market.
What You Will Be Responsible For:
Leadership & Strategic Direction
* Lead the hotel’s overall strategy and long-term positioning
* Position the property as a leading lifestyle destination within Venice
* Drive brand differentiation, guest loyalty, and market relevance
* Build strong relationships with ownership, corporate stakeholders, and local partners
Financial & Commercial Performance:
* Hold full P&L responsibility for the property
* Lead budgeting, forecasting, and business planning processes
* Drive performance across all revenue streams, including Rooms and Food & Beverage
* Work closely with Sales, Marketing, and Revenue teams to maximise performance
* Identify and unlock new commercial opportunities across key market segments
Operational Excellence:
* Oversee all hotel operations, ensuring seamless and efficient performance
* Maintain the highest standards of service quality, product, and presentation
* Drive continuous improvement and operational efficiency
* Oversee maintenance and capital planning to protect and enhance the asset
Guest Experience & Brand Positioning
* Ensure delivery of an exceptional and personalised guest experience
* Actively engage with VIP guests and key clients
* Monitor guest feedback and reputation metrics, driving continuous improvement
* Integrate local culture and experiences into the guest journey
People & Culture Leadership
* Lead, inspire, and develop a high-performing leadership team
* Foster a culture of trust, collaboration, and excellence
* Drive talent development, engagement, and retention
* Create an environment where teams feel empowered and motivated
Community & Stakeholder Engagement
* Act as ambassador of the hotel within the destination
* Build strong relationships with local partners and institutions
* Support initiatives that strengthen the hotel’s identity and positioning
What We Are Looking For:
This role requires a dynamic, commercially driven hospitality leader with strong emotional intelligence and a passion for lifestyle hospitality.
You will likely bring:
* Significant experience as General Manager or Executive Assistant Manager within upper-upscale or luxury hotels
* Strong commercial acumen and proven financial leadership
* Experience in lifestyle, design-led, or culturally connected hospitality environments
* A track record of delivering strong guest satisfaction and financial performance
* The ability to inspire teams and lead with authenticity
* Strong stakeholder and ownership relationship skills
Fluent Italian and English are essential. Additional languages are highly valued.
Why This Role Is Unique:
This is an opportunity to lead one of Venice’s most distinctive lifestyle hospitality assets and shape its future positioning.
The role offers:
* Leadership of a highly visible and culturally significant property
* Strong exposure to ownership and corporate leadership
* A unique lifestyle-driven environment
* Significant opportunity for impact and career growth
If you are fully qualified for this role, please send your CV (in English) and approximate salary expectations to:
Due to the high volume of applications received, we will only be contacting candidates whose experience and qualifications closely align with the responsibilities outlined in the job description. Please note that only candidates who have the legal right to work in the EU will be considered for this role.