IT Global Application Service Delivery Sr ManagerAbout BarillaAt Barilla, we believe that every great journey begins with passion and a bold vision. From our humble beginnings in 1877 in a small shop in Parma, Italy, we've blossomed into a global leader in the food industry, guided by our commitment to progress and excellence.Today, Barilla is an international group present in more than 100 countries and we are proud to be recognized as the world's top food company by reputation. With 22 beloved brands in our portfolio, we are world leader for pasta, the number one choice for ready-made sauces in Europe, leader for bakery products in Italy, and for crispbread across Scandinavia with Wasa.Our success story is written by a passionate team of almost 9,000 dedicated employees across 30 plants and offices worldwide, all united by a shared mission to nourish the future with purpose and passion.Are you ready to add your unique flavor to our journey?We are looking for a IT Global Application Service Delivery Sr Manager, within the Core Platforms Running unit. The role reports to the Core Platforms Running Director and it is based in Parma.Job PurposeEnsures the continuity, quality, and efficiency of global enterprise application services by guaranteeing operational stability, appropriate performance levels, effective vendor management, and a structured governance of Application Maintenance processes. The role provides reliable, secure, well documented services fully aligned with business needs and ongoing project evolutions, managing a very complex application landscape.Key AccountabilitiesService Governance & CoordinationGovern and coordinate Application Maintenance services delivered by multiple vendors, ensuring operational quality.Ensure compliance with SLA, service standards, and performance KPIs.Manage operational and technical escalations in case of critical incidents or service degradation.Coordinate transition in and transition out activities, ensuring a structure