Location: Milan, Milano 20121 Italy\nJob Title: Retail Sales Associate (full-time)\nCanada Goose isn't like anything else. We've built something great, something special - an iconic brand with an inspirational and authentic story. At the heart of it is our promise to empower true exploration of all kinds. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by our purpose to embolden explorers and preserve the planet they roam. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people. Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.\nPosition Overview\nThe Brand Ambassador - Experience is responsible for creating and delivering highly engaging customer journeys, helping cement Canada Goose as a luxury performance lifestyle brand. You embody Canadian Warmth, demonstrating expertise in every recommendation and conveying warmth in each interaction, bringing the guest journey to life. You consistently develop authentic relationships, always demonstrating a passion for the customer. You drive sales by achieving revenue targets, help build brand loyalty, and collaborate with your team to ensure a seamless customer journey. Ultimately, you model compelling selling behaviours, execute with operational excellence, and are a steward of Canada Goose’s values and culture.\nWhat You'll Do\n\nDeliver a superior customer service journey reflective of Canadian Warmth.\nAble to advise customers needs though expert product knowledge.\nDemonstrate selling behaviours that drive Conversion and Units per Transaction (UPT) by actively introducing new, underperforming, and strategic categories.\nCreate and foster lasting client relationships and customer loyalty through consistent engagement around upcoming product launches and brand events.\nEngage and inspire assigned clients by facilitating personal shopping appointments.\nAchieve or exceed personal sales goals and other key performance targets that drive store results.\nContribute to a positive and productive store environment through teamwork and collaboration.\nDemonstrate curiosity and passion for learning by participating in all educational initiatives and strategies.\nActively seek feedback to improve performance and foster growth.\nConsistently demonstrate company values and behaviours in all interactions.\nExcellent execution of all operating standards.\nAccurate and efficient use of register systems and store tools in compliance to Canada Goose standards.\nSupport in the upkeep of overall physical store maintenance and cleanliness.\n\nLet's Talk About You\n\nMinimum of 2 years retail experience, preferably in a customer focused environment.\nProven track record of successful sales experience.\nPrevious experience working with luxury lifestyle brands in high volume traffic locations\nExcellent time management and multi-tasking skills.\nAbility to work efficiently in a fast-paced and team orientated environment.\nAdaptable to the elements that may impact the overall customer experience.\nExcellent communication and interpersonal skills.\nSelf-motivated, able to work independently and know when to seek guidance.\nBasic skills in Microsoft Office; specifically, Word and Excel are an asset.\nProficiency in another language is an asset.\n\nWhat’s in it For You?\n\nA company built on Canadian roots and heritage\nYour work is recognized with a comprehensive and competitive Total Rewards Program\nOpportunities for career growth through numerous internal and external programs\nRecognize and be recognized by your peers with our Goose Rewards & ICON Rewards\nBe a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about\nAccess to tools and resources to support physical and mental health, embracing change and connecting with colleagues\nInspiring leaders and colleagues who will lift you up and help you grow\n\nAt Canada Goose, we believe that belonging goes beyond mere inclusion. It’s about being part of a community that values, supports, and empowers you. We thrive when we can be our authentic selves. Our community is built on empathy and the understanding that every individual’s experience is unique, and every voice is important. We also recognize that communities are ever evolving, and that our work is never done. At Canada Goose, belonging is more than just an ideal—it’s the key to unlocking our collective potential, taking us further together.\nCanada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.\nThere are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at: HR@canadagoose.com.