Magicmotorsport\nis growing rapidly and has launched\nMagicmotorsport Academy\n, a training and technical support platform designed to meet the needs of automotive professionals and enthusiasts worldwide.
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We are looking to expand our\nAcademy\nteam by hiring two\nTech Support Interns\nwith a strong interest in the automotive sector and with a customer-oriented mindset. In this role, they will work alongside our Academy Team Leader, supporting training sessions and providing technical assistance to clients with automotive diagnostic and programming tools.
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📍\nLocation\n: Partinico (PA), Sicily, HQ
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🔧 Main activities
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- Provide remote support to customers using dedicated software tools, guiding them through vehicle diagnostics, programming, and repair procedures;
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- Handle informational calls to evaluate the feasibility of repairs on specific vehicles;
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- Provide chat support, identifying opportunities to promote additional products and services;
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- Manage and monitor repair cases, ensuring timely updates to customers;
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- Support the creation and translation of technical manuals;
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\n📌 Technical Requirements\n
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- Technical diploma, degree, or final-year students in IT, electronics, or mechanics;
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- Interest in the automotive sector and electronic technologies;
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- Basic knowledge (also theoretical) of ECU programming and immobilizer systems;
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- Good familiarity with PC usage and software installation;
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- Ability to read and understand technical documentation;
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- Good command of English (minimum required: B2), excellent command of Italian;
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\n💡\nSoft skills\n
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- Curiosity and eagerness to learn and grow;
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- Problem-solving mindset with a proactive approach;
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- Good communication and interpersonal skills, both within a team and with customers;
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- Accuracy and attention to detail;
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- Ability to manage priorities with a strong sense of responsibility;
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\n🎁 Benefits And Perks\n
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- Exciting challenges and growth opportunities;
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- The chance to work in a passionate and ambitious team;
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- Free breakfast and meals at our fantastic cafeteria;
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- Ongoing training and seasonal team-building activities;
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\n📝 Job Offer\n
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- We offer a 6-months internship, with the possibility of extension or full-time employment, based on the achievement of training and performance goal;
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- A monthly allowance is provided, aligned with current internship regulations and commensurate not only with your initial technical background but also with your soft skills;
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\n🚀 Ready to challenge yourself and turn your passion for automotive into a real career? Join us and grow with our Magic Academy!\n👉 Discover more about Magicmotorsport!