What you'll need to have - High level of data/computer proficiency - Fluent in both Italian and English (Spoken and Written) - Good knowledge of MS in particular Excel - Enjoy working in a team where openness and a sharing culture is promoted - Inspired by working agile and being open to change - Energized by working in a dynamic and ever changing retail environment - Passionate to create a good work-life balance for co-workers and contribute to IKEA being a great place to work. - Broad knowledge of workforce management with focus on retail businesses, covering demand, capacity, scheduling and intraday (people planning) - Broad knowledge of demand drivers connected to sales and customer care in multinational environments What you'll be doing day to day - Define rules for scheduling and assign to individual co-workers to generate schedules for coming weeks using specific algorithms in order to balance business and co-worker needs - Sense check and validate medium and long term capacity plans from group to adapt when relevant to local situation - Integrate coworker input in the scheduling and publish updated schedules in order to ensure work/life balance and to create transparency and common view. - Define activities and timings within a shift, including tweaks and changes to shifts based on short term view of demand, in order to keep the schedule relevant despite changes in demand/capacity - Translate the weekly forecasts from the group Demand & Capacity (D&C) into interval patterns in order to reflect customer demands About this work area Translate the group capacity plans into country scheduling plans in order to maximize business outcomes, while adapting to co-worker preferences when possible. Questions and support? Let's connect! Does this sound like your next challenge? IKEA offers an exciting and empowering work environment in a global workplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.