Reports to: Digital CRM & Media Director Italy
Contract Type: Permanent
Location: Milan, Italy
As digitalization accelerates across all divisions, our business model increasingly relies on seamless digital and physical client journeys. To support this transformation, we are seeking a Data Analyst to join our Digital Team in Italy.
Your mission: leverage data for actionable client insights that empower all our divisions and markets.
Key Responsibilities
* Collect and analyze data from multiple sources
* Create clear dashboards and reports to present analytical findings
* Interpret results to identify key trends, opportunities, and challenges
* Collaborate closely with Divisions to understand data needs and develop tailored analyses and solutions
* Maintain and enhance data systems and analytical tools to ensure accuracy and relevance
* Conduct complex analyses and synthesize findings into impactful, decision-ready reporting
Required Qualifications
* Bachelor’s or master’s degree in business, Economics, Data Analytics, Marketing, or related field
* 2–4 years of experience in a data/analytics role, ideally in retail, luxury, or CRM
* Strong proficiency in Excel and Power BI
* Familiarity with Salesforce and Imagino
* Fluent in English; Italian is a strong plus
Desired Skills & Attributes
* Analytical mindset with strong attention to detail and data accuracy
* Ability to synthesize complex data into clear, actionable insights for diverse stakeholders
* Strong communication skills and ability to train non-technical users
* Comfortable managing multiple deliverables across three Divisions simultaneously
* Proactive, autonomous, and passionate about the luxury industry
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