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Responsibilities
Make an impact: Our Software Service Engineers are responsible for maintaining live installations and providing customers with high-quality software assistance to ensure operational continuity of Swisslog's automated warehouses. In this role, you adhere to the appropriate design strategies and development methodologies, as defined by our quality procedures.
* You will provide customers with assistance in case of software incidents within defined contracts.
* You will identify and analyze recurrent problems found at customer's sites and think out an action plan to solve anomalous situations (bug fixing, development of new functionalities, optimizations, etc.).
* You will be responsible for new software deployments (both remotely and on-site) within predefined time slots agreed with customers.
* You will be in charge of manually executing software integration tests (both in-house and on-site) and supporting off-shore developed software systems.
* You will work on rotational shifts, including nights and weekends.
Application Requirements
What you need to succeed:
* You bring several years of previous experience in a commercial software development environment.
* You have a Bachelor Degree in Computer Science, related subject or equivalent.
* You have a good understanding of Java (SE, EE).
* You have a good knowledge of SQL programming.
* You are proficient in Object-Oriented Analysis and Design.
* You have a good understanding of relational database concepts and architecture (preferably MS SQL Server / Oracle).
* You are fluent in Italian and English.
Short Facts
* Maranello, Italy
* Swisslog, hybrid
* Software Development
* Permanent Position
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