The Opportunity
Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of Structural Heart disease. We aim to lead the markets we serve by offering solutions that provide an improved benefit/risk profile compared to existing standards of care. Our goal is to ensure that our engineering, business development, and clinical research efforts result in outcomes that advance the standard of care.
The Therapy Specialist Role
The therapy specialist provides technical & clinical support to customers.
Responsibilities include:
1. Gain specific knowledge of products/therapies and become a clinical/product expert.
2. Attend and support cases in the accounts.
3. Implement and execute sales force effectiveness initiatives to drive business growth and sales skills development, including strategic territory management and technical/clinical support to customers and distributors.
4. Interact with physicians, their assistants, and hospital education staff to support procedures and answer clinical questions related to products.
5. Develop relationships with key customer groups, identify, and utilize key customer networks.
6. Assist with product marketing and launches.
7. Participate in local and international workshops and congresses.
8. Prepare and maintain equipment needed for wet labs and training.
9. Provide technical support information to public tender and customer service departments when required.
10. Represent the company professionally and with integrity.
11. Follow regulatory and quality procedures.
12. Report on business progress and customer feedback.
13. Collect and analyze market data and monitor competitor marketing and sales activities.
14. Ensure maintenance of company property/assets.
Qualifications:
- University degree as a Perfusionist or similar.
- Working experience in the structural heart or cardiovascular field is preferred.
- Proficiency in English (written and verbal) and fluency in Italian.
- Good communication skills and a sound ethical character.
- Team and solution-oriented, with customer needs as a priority.
- Customer-focused and service-minded.
- Geographical scope: Northern Italy (preference for Milan).
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