Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance.
Location: EMEA Hub
Department: Logistics
Reports to: Warehouse Operations Manager
About the role
We’re looking for an Outbound Specialist to join our Logistics team at the EMEA Hub — a key player in ensuring our products reach clients smoothly and on time.
You’ll be at the heart of our outbound operations, coordinating daily shipments, managing logistics partners, and driving continuous improvement to make our supply chain faster, smarter, and more efficient.
Responsibilities
* Manage daily shipments and delivery preparations across the EMEA region
* Coordinate with our external logistics partners to guarantee seamless operations
* Oversee customs clearance for non-EU shipments
* Create and manage deliveries in SAP, ensuring data accuracy and operational excellence
* Collaborate with cross-functional EMEA teams to maintain client SLAs
* Monitor and evaluate transport providers to ensure high service quality
* Analyze courier options to select the most efficient and cost-effective solutions
* Partner with the Planning team to align on shipment volumes and provide proactive feedback
* Lead the annual RFQ process for transport supplier selection
* Verify courier invoices and resolve any discrepancies
What success looks like
* You support Supply Chain projects through data-driven analysis and reporting
* You provide actionable insights that improve logistics performance
* You identify and implement process and system enhancements that boost efficiency and reliability
Requirements
* Fluency in English and Italian (written and spoken)
* Strong MS Office skills, especially Excel
* Proven ability to lead projects and work effectively with cross-functional teams
* Excellent communication and stakeholder management abilities
* A background in logistics, accounting, or socio-economics — and/or relevant certifications (a plus!)
As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.
Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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