About Marc Born in New York City in April 1963, Marc Jacobs attended the High School of Art and Design and graduated from Parson's School of Design. As a design student, Jacobs was the recipient of some of the School's highest honors including design student of the year.
In 1984, The Marc Jacobs Label was founded along with business partner Robert Duffy and has since become a global brand.
Overview Objective of the role: As the Stock Controller for the Marc Jacobs Store in Serravalle, your role is to maintain and operate an efficient stock room enabling the sales team to maximise profitable sales. Acting as a Brand Ambassador, stock must be organised, managed and controlled to ensure the luxury quality of Marc Jacobs products is maintained and stock loss is minimised.
Main Responsibilities Brand Ambassador
Excite and install passion and pride for the brand
Embody the brand image for customers and the store team and have a strong understanding of the brand DNA
Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines
General Store VM/ Client Management
Reflect the visual merchandising guidelines promoting the brand image
Enhance customer service standards in store to ensure the best client journey
Sales/ Business Monitoring
Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand
Build and maintain a relationship with them
Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets
Process the sale in a confident and professional manner
Gather the client's CRM details to enlarge your client book
Drive your product knowledge by keeping up to date with fashion trends
Update yourself on all product lines through research
Ensure all Company policies and procedures are attended
Support control and management of stock
Sales/ Team Management / Back Office
Work with the sales team to maximise sales and ensure efficiency
Ensure all Company policies and procedures are adhered to
Ensure CITES requests are completed for all exotic products
Monitor stationary stock levels and place orders to ensure supplies don't run out.
Profile Education : to A Levels or above
Experience : minimum of 2 years' experience in sales and stock control in a fashion environment, preferably luxury
Good team player and ability to work alone with high levels of motivation
A passion for stock management
Excellent at working and delivering against deadlines and the ability to work under pressure
Ability to prioritise and be able to multi task
Ability to establish a proactive approach in tackling issues and seek to identify and implement solutions
Proactive and positive in approach
Able to communicate effectively with all internal and external team
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