Job Summary
The Sales Contract Coordinator is responsible for supporting accurate and timely execution of sales, rental, and service contracts, ensuring end‑to‑end contract management from order entry through billing and revenue execution. This role plays a key part in safeguarding contractual compliance, billing accuracy, and customer satisfaction, while contributing to continuous improvement initiatives within Contract Management.
Responsibilities
* Analyze contract agreements and create, maintain, and manage sales contracts in Oracle.
* Execute contract renewals and implement price increases.
* Process customers’ billings and invoicing; investigate and resolve disputed invoices. Handle customer inquiries, taking ownership and ensuring appropriate communication is shared with customers and sales.
* Contribute to daily management processes, ensuring business continuity and supporting department objectives.
* Maintain and update sales and customer records; compile monthly sales reports. Expedite process through internal liaison. Support the sales department with other administrative tasks, if requested.
Essential Requirements
* Fluency in the local language and excellent English (written and spoken).
* Strong analytical skills, passionate about working with numbers; managing large sets of data precisely and with strong focus on details.
* Advanced skills in Microsoft Office Excel; experience with BI tools (e.g. Power BI) is a plus.
* Innovative mindset, with strong focus on continuous improvement and excellent problem‑solving attitude.
* Team worker who actively participates in team meetings, supports team goals, builds solid working relationships that enhance collaboration and cooperation within interdepartmental organization, adapts and contributes to business needs showing flexibility and business acumen.
Preferred Qualifications
* 1–3 years of experience in customer support, customer service administration, sales administration, or contract/billing support.
* Excellent telephone and communication skills.
* Previous experience working in a structured, process‑driven organization.
Benefits
Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to employees. For more information, visit www.danaher.com.
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