Patta is constantly looking at ways to improve and strengthen our team. We're looking for an Assistant Store Manager to join our team store team in Milan. Full-time - Patta Milan About the job: - As the Assistant Store Manager you'll be supporting the Store Manager in overseeing daily operations, ensuring excellent customer service, managing staff, and achieving sales goals.What you'll be doing: - Coordinate Sales Team Efforts by identifying and address customer needs to guide the sales team effectively. - Oversee Retail Operations. Manage retail activities in alignment with the Retail Manager's directives. - Provide comprehensive advice to customers on the entire Patta collection. - Deliver Outstanding Customer Service and support the retail team in fostering long-term customer relationships. - Ensure the store adheres to company guidelines and the Retail Manager's standards. - Implement and maintain proper Customer Relationship Management according to company standards. - Passionately communicate company values, history, projects and maintain a thorough knowledge of products. - Oversee the operations of the retail cash register. - Manage retail store opening and closing procedures.About you: - Fluent in Italian and English; proficiency in an additional language is a plus. - Minimum of 4-5 years of relevant experience in retail. - Self-motivated with a positive attitude and professional selling techniques. - Excellent customer focus with strong presentation, interpersonal, and communication skills. - Strong team player. - Advanced skills in Excel.Patta Benefits: - Entrepreneurial and inclusive culture - Seeding and staff discount - Room for personal development and growth - Part of the Patta family - International and diverse team