GENERAL ROLE
The Stock Controller contributes to ensuring the quality of service to customers by maintaining accurate and reliable management of store stocks.
He/She handles all physical and IT product flows, ensuring stock is always accurate and well-organized.
MAIN RESPONSIBILITIES
1. Process all incoming and outgoing product flows, coordinating physical and system-based processes;
2. Organize stock spaces to ensure tidiness and efficiency, optimizing flows and supporting the team;
3. Manage daily replenishment of stock on the sales floor;
4. Collaborate with all departments and teams;
5. Coordinate local and international transfer requests between boutiques;
6. Monitor and close expired reservations daily, reintegrating stock as needed;
7. Perform daily stock checks, controls of negative stock, stock takes, and cycle counts;
8. Develop comprehensive knowledge of stock-related processes and tools;
9. Understand omnichannel sales processes and product assortment to grasp operational implications.
PROFILE
* Bachelor's degree, preferably with an analytical focus;
* Fluent in Italian and English; knowledge of a third language is an advantage;
* Experience in a similar role, preferably in retail;
* Proficient with Excel and IT tools;
* Professionalism, enthusiasm, dynamism, teamwork, and integration skills;
* Excellent interpersonal and communication skills with a customer service focus;
* Ability to work autonomously and as part of a team;
* Flexible, available, and adaptable to a high-paced environment;
* Vocation for human values, passion, and aesthetic sense, committed to a people-centric retail project.
Hermès values diversity and welcomes individuals from all backgrounds, fostering an inclusive work environment.
Join the human adventure of Hermès Hermès, a creator, artisan, and seller of high-quality objects since 1837, is an independent, family-owned French house employing nearly 23,200 people worldwide. Driven by entrepreneurial spirit and high standards, Hermès promotes individual autonomy through responsible management, preserving exceptional craftsmanship and territorial heritage. The house's collections are showcased in nearly 300 stores globally.
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