PstrongAbout HCLTech /strong /ppbr / /ppHCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. /ppbr / /ppOur purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040. /ppbr / /ppTo learn more about how we can supercharge progress for you, visit /ppbr / /ppRole Overview /ppWe are seeking an experienced strongTest Manager /strong to lead end‑to‑end testing strategy, planning, and execution for Retail IT applications in a development environment. The role involves managing functional, integration, system, and UAT testing across complex retail platforms such as e‑commerce, POS, ERP, OMS, WMS, and related integrations. /ppbr / /ppThe Test Manager will work closely with development, business, product, and operations teams to ensure high‑quality, stable, and scalable retail solutions. /ppTest Manager – IT Retail Domain (Development Environment) /ppRole Title: Test Manager /ppExperience: Typically 8–12 years overall testing experience (can be tuned) /ppDomain: IT – Retail / Digital Enterprise Systems /ppEnvironment: Development / QA / UAT /ppEmployment Type: Full‑time /ppbr / /ppstrongKey Responsibilities /strong /ppTest Strategy Planning /ppDefine and own the overall test strategy for retail IT programs. /ppPrepare test plans, test schedules, effort estimates, and resource plans. /ppEstablish testing standards, processes, and governance for development and release cycles. /ppbr / /ppstrongTest Execution Management /strong /ppbr / /ppManage end‑to‑end testing activities including: /ppFunctional Testing /ppSystem Integration Testing /ppRegression Testing /ppUser Acceptance Testing (UAT) support /ppEnsure complete test coverage across retail business scenarios. /ppTrack test execution, defects, risks, and mitigation plans. /ppRetail Domain Testing /ppOversee testing of Retail IT applications, including: /ppE‑commerce platforms /ppPOS systems /ppInventory Supply Chain systems /ppOrder Management, Pricing, Promotions, and Payments /ppValidate end‑to‑end retail workflows such as order‑to‑cash, replenishment, returns, and fulfillment. /ppDefect Quality Management /ppManage defect lifecycle and ensure timely resolution with development teams. /ppConduct root‑cause analysis for recurring issues. /ppReport quality metrics, test status, and risks to stakeholders. /ppbr / /ppstrongTeam Leadership Collaboration /strong /ppLead and mentor test leads and test engineers. /ppCoordinate with developers, architects, business users, and product owners. /ppSupport agile ceremonies and release readiness reviews. /ppbr / /ppstrongRequired Skills Experience /strong /ppCore Testing Management Skills /ppStrong experience as a Test Manager / QA Manager in IT programs /ppExpertise in: /ppTest strategy and test planning /ppTest execution management /ppDefect management and reporting /ppExperience working in development‑led environments (Agile / Hybrid) /ppRetail IT Domain Expertise /ppProven experience in Retail IT domain testing /ppStrong understanding of: /ppE‑commerce and omnichannel retail flows /ppInventory, pricing, promotions, and payments /ppERP / OMS / POS / WMS integrations /ppTools Methodologies /ppExperience with test management tools (JIRA, Zephyr, ALM, TestRail, etc.) /ppFamiliarity with automation testing frameworks and CI/CD pipelines /ppExperience working in Agile / Scrum environments /ppbr / /ppGood to Have /ppbr / /ppExperience managing automation and performance testing teams /ppExposure to cloud‑based retail platforms /ppKnowledge of retail compliance and security testing /ppISTQB or equivalent certification /ppbr / /ppSoft Skills Competencies /ppbr / /ppStrong leadership and stakeholder management skills /ppExcellent communication and reporting abilities /ppRisk‑based decision‑making mindset /ppAbility to manage multiple releases and tight timelines /ppExperience working in large, business‑critical retail programs /ppbr / /ppCareer Growth /ppbr / /ppOpportunity to grow into QA Delivery Head / Program Test Manager /ppOwnership of Retail IT quality transformation initiatives /ppStrategic role in ensuring release stability and customer experience /p