Frog is one of the world’s most successful innovation and creative consultancies. It has recently established its Innovation Team in Milan, creating a global hub for delivering breakthrough products and experiences across digital and physical realities, thanks to high-caliber innovation, strategy, design, and engineering expertise.
As a catalyst for diversity, we welcome international talents to join us in a flat and open environment, promoting curiosity, experimentation, cultural cross-pollination, and collaboration.
frog is the reinvention & experience partner for the eco-digital era, global leader in CX Strategy by analysts and awards.
Together with our clients, we innovate with purpose, using strategy, creativity, tech, data and AI to advance people and planet.
Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community—and the world at large.
As a Strategist, you will collaborate with designers, technologists, program managers, industry leads and clients to envision and create new products, services, and experiences. You will work across every stage of the product development lifecycle to ensure that the concepts and design decisions are sensitive to both the needs of users and our clients’ businesses.
You will be especially involved at the earliest stages of projects where you conduct research to understand user and market needs and develop ideas for new or improved experiences.
You will formulate clear hypotheses or approaches based on ambiguous information, then later validate these hypotheses in collaboration with the frog team, and help to define the strategy of the products, services and experiences. You will receive support from your peers and leads from frog strategy team, but you could be the only strategist on your project team. This means identifying and taking the next key step of the project while simultaneously considering the broader context of the engagement, the client’s business, and the world.
You are empathetic, curious, humble, and creative. You are skilled at reducing complexity to hone-in on the essence of a business or strategy challenge. As a frog strategist, you can pursue your interests across functions, industries, and geographies.
On a typical project you will:
Pioneer and implement advanced qualitative and quantitative research methodologies, leveraging emerging tools and technologies to uncover transformative insights that drive strategic innovations, and enable design decisions with prioritization frameworks
Help other multidisciplinary team members understand and use strategic framework in their daily work
Good storytelling, writing, and presentation skills. Good math and statistical skills, including Excel modelling
~2-5 years of work experience in a related field such as Consulting, corporate strategy, startup and professional services
~ A willingness to travel for research and client meetings
~ Business level ability in English
A degree (or work experience) in business, entrepreneurship, finance, research, engineering, social work, anthropology, human-computer interaction, or liberal arts
Hands on research expertise, from ethnographic and other qualitative research methods to quantitative research skills including survey design and data analysis; Financial analysis and business case development skills; Experience with SPSS or other statistical software.
Experience working in a creative environment with designers, and an interest in human centred design (sometimes called design thinking)
A second language (and every additional language is a plus!)
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About the frog Innovation team:
The frog Innovation Team based in Milan, draws on the strengths of a diverse, multidisciplinary and international creative team established over 15 years ago, which has played a key role in shaping design and UX as we know them today.
We collaborate with frog and Capgemini teams globally, to drive product and service innovation from ideas to strategy to market, with a focus on Connected Experiences and Digital Platforms.
The team works with Global 100 brands across industries like Healthcare, Consumer Products, Fintech, Telco and Media to drive continuous business reinvention and innovation toward the cutting edge.
All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.
So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life.