Ph3Role Overview /h3pThis role is part of our Remote Monitoring Solutions product line. For more information about our product line, visit senceive.com or sisgeo.com. Eddyfi RMS supply wireless remote condition monitoring technology is used in 35 countries in rail, construction and mining. Our precise, reliable and robust products are built to empower clients responsible for high value and at-risk assets. Users installed more than 30,000 sensors last year – helping them manage ground and structural movement, landslide risk, geotechnical behaviour, rail track movement and much more. Systems are installed in minutes and last more than a decade with minimal maintenance – helping users to mitigate engineering risk without visiting site. /ppThis role will support the Senceive and Sisgeo product lines, part of the Eddyfi Geotechnical RMS business unit. We are seeking the right individual to join our Global Sales Support team. /ppThis position provides an important link between the Business Development and Operations teams. The successful candidate will oversee critical processes within the sales cycle to help the business drive sales performance and operational efficiency. /ppYour eye for detail will ensure that you prove a key asset for the wider Business Development and Operations teams and your attention to each customer’s experience will cement strong and long-lasting relationships. The responsibilities will be principally focused on supporting the Business Development and Operations Teams as we continue our sales expansion. Tasks will cover a global customer base, with particular focus on Europe, Middle East, Asia and Africa. /ph3Responsibilities /h3ulliRaising Sales Orders and communicating with the Operations Team and customers once orders are placed /liliLiaising with customers regarding shipping processes, confirmation and requesting any additional information if required /liliChecking and auditing Quotations, Sales Orders and Purchase Orders to ensure they are in line with the companies’ commercial guidelines /liliOverseeing Purchase Order insurance requirements /liliWorking with the Finance Team to track late payments and ensure the Business Development Team and systems are kept up to date on this information /liliProducing reports for various sales and operational metrics /liliUpdating and distributing sales process and sales support documentation /liliProviding a key link between the Operations Team and Business Development Team /liliProviding support to the Business Development Team with information about any outstanding or previous orders /liliCompleting supplier forms and keeping the company information provided to Customers up to date /liliDistributing price lists to customers and keeping up-to-date records of the recipients /liliKeep customer records up to date on both CRM and ERP systems /li /ulh3Qualifications /h3ulliDemonstrable experience in similar role /liliFluent in English and Italian /liliCompetent using CRM and ERP software as well as full Microsoft Office suite /liliStrong communication and customer service skills to manage internal and external requests /liliFamiliarity with shipping logistics processes /liliAble to multitask in an organized manner and meet deadlines while paying attention to details /liliAbility to work within global and remote teams /liliThe ability to speak a third language (asset) /liliPossession of certification as a beneficiary under Law 68/99 /li /ulh3Benefits /h3ulliCollaborating with experts dedicated to innovation and excellence in a dynamic environment. /liliBecoming part of an organization that values commitment, initiative, and collaboration to help achieve common goals. /liliJoining a rapidly expanding company offering long-term development and success opportunities. /liliContributing to meaningful projects that create a lasting impact. /li /ulpThe search is addressed to people belonging to protected categories under Law 68/99. /ppFull details of the Employee Benefits are available on request. /p /p #J-18808-Ljbffr