PpbFounded in 2012, Begüm Khan has become a globally cherished jewellery house celebrated for its bold elegance, artisanal craftsmanship, and distinctive sense of humour. With a strong international presence and partnerships with Aquazzura, Caviar Kaspia, and Guerlain, the brand continues to grow as a global artisanal Turkish maison rooted in creativity, diversity, and refined luxury. /b /ph3Position Overview /h3pbWe are seeking a sophisticated, client-focused Sales Associate to join our dynamic team in one of Italy’s most prestigious luxury shopping destinations. This role is ideal for someone who can create an elevated in-store atmosphere while contributing to the boutique’s sales performance. /b /ppbThis opportunity offers the privilege of representing a culturally rich and globally recognized jewellery house within a refined boutique environment. /b /ph3Key Responsibilities /h3pbClient Experience /b /pulliDeliver an exceptional, personalized client experience aligned with the Begüm Khan universe /liliRepresent and communicate the philosophy, values, and heritage of the brand /liliAssist clients in-store, by phone, and through virtual communication /liliEngage with an international clientele with warmth, poise, and emotional intelligence /liliContribute to achieving individual and boutique sales targets /liliBuild long-term client relationships with a client-centric, service-first approach /liliSupport initiatives to attract new customers and increase boutique visibility /liliActively participate in clienteling and outreach to nurture a loyal client base /liliSupport daily boutique operations and basic inventory control /liliMaintain visual merchandising and presentation standards /liliEnsure the boutique remains immaculate and aligned with brand aesthetics /liliUphold operational discipline, security procedures, and luxury service etiquette /li /ulpbAbout You /b /pulliAdvanced proficiency in Italian and English /lili2–3 years of experience in luxury or premium retail /liliStrong communication and interpersonal skills /liliDetail-oriented, organized, and comfortable in a fast-paced environment /liliPassionate about craftsmanship, jewellery, and contemporary culture /liliFlexible with scheduling, including weekends and peak holiday periods /liliA natural host capable of creating a warm, memorable, and elevated client journey /li /ulpPSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. /ppWe are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. /ppWe offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. /ppPSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail consumer, life sciences pharmaceuticals, and electric vehicle industrial verticals. /ph3Purpose of Position /h3pThe position is established as a Sales Director, within the Consumer Retail Fashion Industry. Focusing as an individual contributor in the key geographies as defined by the Global Head of Consumer Retail Fashion, within the European Markets. /ppThe role encompasses the complete commercial ownership of a set list of key focus development accounts, supported with a mutually defined list of new logo accounts for the vertical of Consumer Retail Fashion. The key deliverables for the position would be: /ppemNew Business Development – 100 % focus /em /pulliThe priority for this region is to identify, strategically position PSA BDP’s core focus products, identify and map out opportunities and to win new business, aligned with the vertical strategy /liliReview, maintain and adjust the pipeline list as minimal as possible to ensure that focused energies are quantified annually, at minimum. /liliEstablish a targeted list of pipeline accounts, that are globally aligned with the vertical as a priority. The pipeline should be a mixed element that consists of: /liliGlobally defined Vertical Target Accounts /liliRegional Target Accounts that the direct reports identify as Regionally Strategic Accounts for development (existing relationships/HQ Location) /liliCountry specific accounts that can drive immediate opportunity to realize new business wins /liliBe a subject matter expert within the Consumer Retail Fashion industry space /li /ulpemExisting Book of Business /em /pulliBuild and develop relationships with senior management of the company’s existing book of business /liliDevelop and maintain close working relationships with the corporate operational leadership team of the account and the accounts performance /liliProactively engage, develop and deploy new business sales opportunities to further develop book of business within the accounts. /liliStrategically align with Global Leadership to champion the account to support customer satisfaction and continued partnership /li /ulpemLead System Demonstrator /em /pulliWhile the company has a team of professional presenters of our IT suite of tools; it is expected that the Vertical Sales Director will become fluent in presenting and holding deeper discussions into PSA BDP’s IT Suite of Tools /li /ulpemOPEX Business Implementation Support /em /pulliProactively engage, include and leverage the Product experts within PSA BDP to leverage opportunities towards customers in face to face meetings /liliLiaise and engage with Regional and Country Management Teams for opportunities to ensure that the opportunities are clearly communicated and shared, throughout the process, ensuring buy-in and understanding of the customers needs across new opportunities /liliWork with OPEX Implementation team to ensure smooth and proper handover of new business wins and ensure a clearly defined implementation schedule is deployed and business is onboarded /li /ulpemVertical Strategy /em /pulliDevelop a regional specific pipeline that focuses on the rapid growth and development of the vertical, that is specifically targeting global head offices that are located in the different regions /li /ulpbKey Tasks: /b /ppTo establish and maintain: /pulliNew Business Development deliverance strategy to the business /liliDeploy the Verticals Strategy to new customer base /liliEstablish, maintain and own both internal and external KPI’s and recommend process improvements and adopt lean logistics practices and a continuous improvement mindset. Ensure that KPIs are produced in full and on time. /liliMeet with customer to drive relationship development identify new business markets for development and deploy that focused development approach to direct and indirect reports. /liliMaintains professional and technical knowledge by attending educational workshops, conferences and seminars. /liliIdentifying potential gaps in existing procedures, systems, and tools or related. /liliSolid knowledge of international supply chain solutions /liliExperience in Freight services is essential /liliStrong relationships with Customer Network to leverage introduction of PSA BDP /liliExperience in serving global customer in retail sector is essential /liliStrong operations know how /liliVery CFS heavy /liliMarket leader within Consumer Retail Fashion space inside the Transport and Logistics industry to empower immediate leverage of known network, along with subject matter expertise /liliExperienced in Ocean Freight and consolidation services /liliAbility to communicate cross-functionally within a matrix organization /liliAbility to understand CFS Warehouse /liliDiscipline, Mature, customer oriented, team work /liliSelf-motivated, flexible and resilient /liliHigh result orientation and customer focus /liliAnalytical and problem solving skills /liliGood in networking relationship building /liliCapable to make informed judgments and to generate practical, timely solutions /liliAbility to travel freely globally /liliExpectation of travel can be upwards of 40% /li /ulpbQualifications: /b /pulliDegree holder with at least 5 years of operational working experience in global forwarding / logistics company /liliMinimum 2 years of experience in CFS Warehousing Operation, contract logistics and related matters. /liliExposure and knowledge to 3PL and Order/Freight Management operations /liliExcellent command of English and local language /li /ulpbJob purpose: /b As a Store Manager, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission with your team and customers. /ppYou are a motivated business leader responsible for the store’s success, carrying out all necessary activities to achieve the objectives. /ppYou support your team in ensuring an excellent sales experience by being present on the store floor and leading by example in placing the client first. /ppYou are a driven, inspiring leader who works directly with your team to achieve their personal sales targets. You guide and develop the team by working closely with them, preparing them for success through careful planning, and ensuring their internal growth as a true coach and mentor. /ppbKey Responsibilities: /b /ppbSupervising the Business /b /pulliLead the sales team to achieve and exceed targets by maximizing and improving sales performance determining the success of the store /liliAnalyze performance closely to propose development plans /liliGuide the team in achieving and improving KPI’s using cross-selling and up-selling techniques in alignment with the Retail department /liliBe a Brand Ambassador within the local market, evaluate opportunities to attract new clients, increase foot traffic and build loyal relationships /liliBe available on the sales floor, upholding a high level of quality and exceptional customer service /liliAchieve store financial targets by tracking store expenditures /liliPromote omni-channel awareness within the team, and motivate and assist them in utilizing digital tools to enhance client relations and achieve business goals /li /ulpbDevelop the customer experience /b /pulliPlace the Client first, leading by example to cultivate a friendly environment and ensuring the Team is committed to addressing their every requirement and desire /liliEncourage a client-oriented mindset by establishing and preserving solid client relationships, while reinforcing valuable after-sales experiences /liliEnsure exceptional client satisfaction and high levels of client service by implementing the “Brand Selling Ceremony” /liliCollaborate with other corporate departments to execute client engagement programs and events, ensuring client loyalty and enhancing client spending /liliTake initiative to discover opportunities for acquiring new clients to boost store sales /liliActively resolve any customer complaints to uphold the client relationship with a successful outcome /li /ulpbTeam Management /b /pulliEncourage a constructive and professional team environment that fosters trust, integrity and outstanding performance, leading by example /liliBe a mentor, building team cohesion through strong communication and establishing a dynamic and optimistic environment, evident to the client /liliPromote the sharing of information among team members and proactively organize daily briefings on targeted subjects /liliComprehend the needs and priorities, educate and motivate the store team on product expertise, sales strategies, customer service, and company guidelines and procedures /liliRecognize skills within your team to recommend for internal growth opportunities, presenting the suggestions to the Retail Manager to establish the appropriate development processes /liliEnsure team growth by providing guidance and conducting follow-ups on individual development plans /liliEngage and hire top talent from the market through networking and scouting /li /ulpbStore Operations /b /pulliEnsure the team demonstrates the greatest attention and regard for the product, clearly reflected in every ceremony or exchange /liliGuarantee that the display draws in clients and optimizes sales, following Company guideline actively seek Visual Merchandising and Marketing Department support according to store requirements /liliGuarantee compliance with Company guidelines on cash handling, stock management, logistics, and all key reporting duties mandated by the head office /liliGive insights and proposals when required to the Visual Merchandising team /liliCollaborate with the Retail department to plan local events by setting ambitious and achievable goals for each client /liliEnsure top-quality standards and service throughout store events /li /ulpThese tasks are meant to be suggestive rather than exhaustive. /ppbQualifications /b /pulliDemonstrated experience in retail management or a similar role /liliProficiency in English /liliExcellent written and verbal communication skills /liliStrong leadership and decision-making abilities /liliAbility to work in a fast-paced environment and manage multiple responsibilities /liliNatural talent for motivating and developing teams /liliHigh level of flexibility and ability to solve problems /liliCapability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays as needed /liliKnowledge of inventory management and merchandising /liliFamiliarity with selling ceremony and client journey/discovery process /liliProficient in Microsoft Office and retail management software /liliAt least 5 years of experience in store management; luxury retail and/or beauty preferred /li /ulpbEqual Opportunity Statement: /b The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016. /ppBasicNet is the first marketplace in the clothing industry that owns several well-known brands in the apparel, footwear, and accessories market, including Kappa®, Robe di Kappa®, Jesus® Jeans, Superga®, K-Way®, Sebago®, Briko®, Sabelt®, Woolrich® and Sundek®. Headquartered in Turin, Italy, the company operates on intangible aspects through a global network of licensees who produce and distribute its products, and offers various services to its network, such as research, development, global marketing, and information technology. /ppemAbout K-Way /em The K-Way brand is described here for context. K-Way is a well-known brand for adventure seekers and outdoor enthusiasts. Born in the heart of Paris in 1965, the brand revolutionized the rainwear market by introducing the world's first lightweight and waterproof jacket that could be conveniently folded into a small pouch. /ppbWho We're Looking For /b /ppFor our brand new K-Way store in Milan, we’re looking for a Store Manager to kick off, manage, and lead a high-performing team to ensure the best level of customer experience, deliver the brand’s vision, and achieve sales targets. /ph3Key Responsibilities (K-Way) /h3ulliPromote and deliver excellent in-store customer experience /liliEnsure the team understands and caters to customer needs, providing consistently high-quality service /liliEnsure the team’s excellence in selling techniques and styling ability /liliBe active and present on the shop floor, acting as a role model and engaging with customers and team members /li /ulpbDrive for results /b /pulliMonitor and analyze sales analytics, budgets, and forecasts to optimize performance /liliProvide clear daily, weekly and monthly sales targets with the team, as well as each individual team member, and follow up regularly on achievement /liliProvide hierarchy with clear and regular insights regarding store performance /li /ulpbStore management /b /pulliOversee daily store operations, including inventory management and cash handling, in compliance with company policies /liliCommunicates efficiently within the company about store needs for support to perform better, as well as opportunities for business acceleration /li /ulpbPeople leadership /b /pulliLead, inspire and support the store team, fostering high energy, motivation and a strong spirit of teamwork /liliFoster a culture of constructive feedback in the team /liliEnsure the company’s policies are understood and adopted by all team members /li /ulpemKnowledge, Skills Abilities Required /em /pulliAt least 5 years of relevant experience as a Store Manager in a ready-to-wear retail brand, premium level /liliExperience in all aspects of store management and exceptional customer-oriented interactions /liliPrevious experience in managing the opening of new stores is appreciated /liliLeadership skills and the ability to build, manage, and collaborate within a team /liliStrong communication skills, effective in interacting with the team, colleagues, and senior management /liliFluent in both Italian and English /li /ulpemK-Way is committed to creating a supportive and motivating work environment, promoting collaboration and open dialogue, welcoming every voice and idea. In addition, K-Way offers opportunities for professional and personal development, providing the resources and tools necessary for growth and success. /em /ppbMission: /b /ppbMust have: /b /ppbNice to have: /b /ppbWhat we offer: /b /ppbCosa offriamo? /b /ppbCosa offriamo: /b /ppbPrerequisiti /b /p /p #J-18808-Ljbffr