The ideal candidate is responsible for overseeing the efficient running and profitability of all banqueting operations, providing excellent and personalized guest experiences, while leading and coordinating the banqueting teams. Relating well to both guests and coworkers is a must. Reports to Restaurant Manager.
Main duties & responsibilities:
Organize and supervise all banqueting operations as planned by the Events Office and / or F&B Manager;
Manage and develop staff in everyday operations according to our standard and procedures;
Maintain a professional relationship with guests and colleagues;
Anticipate guests needs and handle guest complaints;
Inventory and requisitions – assist in monitoring stock levels and ordering replacement deliveries, avoiding any waste;
Compliance with health and safety regulations.
What You Bring
· Experience providing exceptional customer service,
· Friendly and attentive demeanor; ability to answer questions, provide recommendations, and ensure a positive dining experience for guests
· Strong communications skills to interact with guests, take orders accurately and communication with the kitchen and other staff members
Professional experience within the same role for minimum 3 years;
Fluent in Italian and English. Third language preferred;
What We Offer:
At Hotel Caruso we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:
· Seasonal Labor contract according to C.C.N.L. Settore Turismo
· Complimentary nights worldwide as per Belmond Discovering policy
· Career opportunities within Belmond
· Complimentary meals on duty
· Uniforms dry cleaning
· Lodging and residence cleaning for non residents
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.
This is your moment. Apply today
About Us
Caruso, a Belmond Hotel, is a romantic haven set high above the Amalfi Coast. This elegant 11th-century palace boasts lush, layered grounds, access to a private beach and cinematic panoramas between sea and sky. One of the world's most iconic wedding destinations, Hotel Caruso is a dream-like setting for dazzling memories.
"With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional"
The Belmond & LVMH Family
Caruso, a Belmond Hotel, is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.