Overview
Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business.
This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special.
Role overview
This is a Digital & Tech LT-3 role designed to drive Digital & Technology-enabled business growth and market success. The Digital & Tech Senior Partner ensures that objectives are achieved in alignment with the agreed market goals. The role is responsible for driving the adoption of Digital & Tech products, IT delivery, digital transformation, and innovation across the markets. The Digital & Tech Senior Partner is also accountable for ensuring that the required funding for all global and local Tech deliveries is clearly identified, aligned, and approved in accordance with the Global Tech Ways of Working. Additionally, the incumbent will lead separation activities to enable a successful launch and stable operations of the new company. Ready to shape the future of digital transformation in our markets? Join us and make an impact.
Responsibilities
* Tactical partnering and stakeholder management
* Work closely with market commercial, QSC and R&D departments to understand and ensure market requirements, expectations and opportunities are identified, prioritized and align to Digital & Tech Strategies.
* Drive data & analytics agenda and manage digital initiatives.
* Work with Digital & Tech Global Team and manage, plan and bring harmonization across Global Digital & Tech systems and platforms to ensure the successful and on-time deployment for all Digital & Tech projects within market.
* Ensure Digital & Tech budget and funding is clearly defined to request endorsement by all stakeholders at the right level.
* Portfolio Management & Delivery
* Conversant with Agile and Project/Product Management methodologies
* Follow global Digital & Tech portfolio and standard to define problem statement and involve proper Digital & Tech and non-Digital & Tech stakeholders, external partners to deliver Business Case, control budget and ensure successful project delivery.
* Initiate standardized Global project management portfolio including resource, budget, finance, delivery outcome, document retention etc. applied entire Global Digital & Tech team delivery.
* A successful candidate will be firstly business orientated with deep business process knowledge of at least one of the following: Gross to Net, ERP, A&P / Overheads Management, Distributor Management, Customer and Product Master Data, Order to Cash, BI and Analytics or Project Management. Deep business understanding and acumen to switch between different functions and business is expected from this role.
* Business understanding, Impact and Process analysis
* Analyze, define and document detailed process workflows through user interviews, facilitated workshops and expert engagement. Develop a clear understanding of the core entities and accountabilities within the process.
* Understand the agile principles and product mindset for the organization.
* Understand the business priorities and objectives impacting the business process in parallel with understanding the limitations and gaps of the current environment.
* Service management & Delivery
* Ensure Customer Satisfaction is regularly measured, analyzed, necessary corrective actions and improvement actions are taken in the area like CTO's Service level and resourcing.
* Channel to BU Tech Head serious escalation in BU/Market/Global in scope and ensure appropriate CH Digital & Tech response to crisis situations like unavailability of a critical system, data loss etc.
* Initiate and define third party service level agreement, measurement on quality and apply centralized service management platform ServiceNow to improve service management efficiency and standardization.
* Quality, Risk & Compliance
* Work closely with TSR/CSL to define and implement info security governance process, SOPs and procedures, and drive Global BU all departments on risk management and action tracking.
* Support TSR/CSL to ensure MLPS certified for all critical and PI related applications/platforms etc. Manage NewCo and brand websites ICP/PSB certifications, work closely with TSR, legal, Compliance, GA teams etc. to respond PSB inspection or internal/external audit etc.
Qualifications and skills
Essential
* Bachelor's in Information Technology, Computer Sciences, Business Administration or similar
* 5+ years work experience in the area of Digital & Tech Partnering or Digital & Tech Management
* Excellent communication skills
* Experience in stakeholder management and aligning digital & tech initiatives with business needs
* Strong skills in data & analytics and leading digital transformation projects
* Knowledge of Agile and project/product management
* Familiarity with service management and compliance, including SLA setup and risk governance
Preferred
* Experience working in global or matrix organizations with complex stakeholder landscapes
* Familiarity with tools like ServiceNow, SAP, or other enterprise platforms
* Knowledge of compliance, risk management, and IT governance frameworks.
What we offer
Haleon rewards your contribution with a benefits package depending on each CEE location. More detailed information will be disclosed at a further stage of recruitment process. Haleon offers a dynamic hybrid work model, allowing you to achieve a balance between professional and personal life. Enjoy an attractive reward package that includes an annual bonus, awards for outstanding performance, and recognition for additional achievements and engagement. We prioritize your well-being by providing extensive support for work-life balance, offering flexible working solutions, including the possibility of very flexible hybrid work and engaging in various health and well-being activities. Our commitment to diversity is reflected in our open and inclusive environment, which welcomes individuals of all backgrounds, embracing diversity in gender, race, ethnicity, sexuality, disability, and any other characteristic. As part of our commitment to your health, we provide a private medical package for both employees and their eligible counterparts as per local policy. Our personalized learning approach ensures continuous growth and development in your professional journey. Join a supportive community that values collaboration and inclusivity and take part in integration events that foster a sense of belonging.
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Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.
Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Accommodation Requests
If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. We\'ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.
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