Overview General Role In order to develop our IT Department we are searching for a Junior IT System Administrator. The role will involve maintenance and support of the user device environment, primarily laptops, desktops, printers, iPhones. Main responsibilities Provide helpdesk support to 260 users across 2 Countries and 16 Sites; Support and manage laptops, desktops, iPhones, and printers; Log and update calls and activities; Workstations Mastering & Remote Updates Deployment Tools; IT Security: Monitoring and deployment of security patches on different company’s assets - Users assistance on IT security topics / policies; Administrate user accounts on Active Directory and internal systems; Maintain inventory of user devices; Setup and deploy new user devices; Liaise with external suppliers, and Head Quarter IT teams based in Paris; Assist with project implementation; Training to new comers / new IT Key users in store. Profile Degree in Computer Science; At least 2 years of experience in similar role; Knowledge of Microsoft Windows Client; Experience of supporting: Microsoft Windows, Microsoft Office suite and iOS Devices; Knowledge of TCP / IP and networking; Experience of Active Directory and O365 would be an advantage; Excellent communications skills, verbal and written; High level of written and spoken English, French would be an advantage; Methodical and logical approach; High level inter-personal skills; Be able to work under own initiative; Ability and desire to improve skills; Problem solving attitude. ADDITIONAL INFORMATION A propos du groupe Hermès Hermès was born in Paris in 1837 as a laboratory of harnesses and saddles for horses : since then, six generations of artisans have explored new crafts, animated by a creative impulse, combined with beautiful and processed with care material. Today Hermès is an international group committed to innovation in a subtle harmony between past, present and future. It is a company founded on high standard values of dedication to excellence and authenticity of its objects. An independent family house that pursues its French artisan tradition : Hermès creates, sells and manufactures beautiful, useful and durable objects. The company brings together more than 17.000 employees in 50 countries; the Italian branch is located in Milan and provides the local support and management to the 11 Stores present in the country. Hermes Italie was born in 1987 with the first store in Milan, 21 via Sant'Andrea. Since then the branch was opened and the continuous growth lead to the current retail presence in the country : 11 stores, including 2 seasonal openings and 2 flagship stores, located in Milan and Rome. Type de contrat : Pays : Italie Ville : Milano Travail : Systèmes d\'Informations Expérience : Débutants acceptés Société : Hermes Italie J-18808-Ljbffr