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POSITION Registered Practical Nurse/Case Manager POSITION TYPE
* FULL-TIME
* Permanent
COMMUNITY HEALTH CENTRE Women's Health in Women's Hands Community Health Centre (ON) LOCATION 2 Carlton Street
Toronto, Ontario M5B 1J3
Canada
Description
Map It APPLICATION DEADLINE 06/20/2025 POSITION DESCRIPTION
Registered Practical Nurse/Case Manager, HIV Program
1 FTE Permanent
WHIWH CHC provides racialized women, trans and non-binary clients from the African, Black, Caribbean, Latin American, and South Asian communities in Toronto and surrounding municipalities with culturally safe, relevant, and responsive primary healthcare. We are changemakers engaged in knowledge transfer and exchange, research, capacity building, and advocacy within and across multiple systems.
Position Description
Women’s Health in Women’s Hands CHC is recruiting a highly motivated, professional, and dynamic individual to join the team:
The position includes coordination and delivery of services for women living with HIV, ensuring high-quality and personalized care, managing client relationships, assessing needs, developing care plans, and ensuring compliance with organizational policies and standards. The incumbent will serve as a liaison between clients, staff, and external providers, addressing concerns, monitoring outcomes, and facilitating continuous improvement in care delivery
Accountabilities - Key
* Conduct intake, needs and initial medical assessments for new clients
* Coordinate clinical, allied health and community-based care/support
* Coordinate appointments for interdisciplinary care for women already in care and those entering care
* Respond to all requests for care coming from multiple sources including self-referrals from women living with HIV and referrals coming from hospitals, Public Health nurses, immigration doctors, family doctors, AIDS service organizations and other community-based settings
* Follow up on all referrals inside and outside and close the referral loop to support optimization of health outcomes for women living with HIV
* Liaise with WHIWH HIV testing programs to support entry into care for women diagnosed through these programs.
* Develop and support implementation of interventions to reduce no shows and loss to care
* Support the HIV care team in coordinating services and care for clients with complex needs
* Support monitoring of care plans and development of strategies to optimize care for all women living with HIV.
* Coordinate access to treatment for women without health coverage through pharmaceutical compassionate drug access programs and other means where available.
* ensuring care requirements are met, and that client care issues and concerns identified by women living with HIV and their families are addressed
* Create and maintain a supportive environment for women living with HIV and staff
* Support development and monitoring clinical performance metrixs and implement strategies where they fall short
* Collaborate with a multidisciplinary team of care providers to achieve operational and Client-focused care objectives within the HIV Program.
* Provide leadership for the entire HIV care team and co-chair the monthly HIV Interdisciplinary team meetings
* Support peer workers and team development
* Manage program budgets and resources
* Coordinate quality improvement plans for the HIV program
* Generate progress reports for management team as required
* Coordinate writing of funders reports
* Support program growth and expansion plans.
* Various nursing responsibilities within scope of practice; vaccinations, health assessments, etc.
* Any other duties as deemed necessary.
Qualifications
* Demonstrated experience working as an RPN in a community and/or public health setting.
* Registration as a Registered Practical Nurse with the College of Nurses of Ontario.
* In-depth knowledge and understanding of racialized communities, particularly the African and Caribbean communities in Toronto;
* Thorough knowledge and understanding of medical and laboratory terminology, medical record procedures and charting, universal precautions, and other current health and safety hazards.
* Knowledge of anti-black racism and its impact, particularly on the African, Caribbean and Black communities. particularly womxn;
* Experience in service provision for racialized communities;
* In-depth understanding of services available for women living with HIV
* Awareness of anti-oppression issues (e.g. sexism, anti-choice, homophobia, trans-phobia, racism);
* Strong organizational and communication skills;
* Ability to work well with diverse groups;
* Computer literacy skills;
* Experience in report writing;
* Knowledge of womxn’s health and disability issues is an asset;
Reporting
This position reports to the Manager, HIV Prevention and Care Cascade Program
Application Process
To apply for this challenging opportunity in a dynamic organization please forward your resume and cover letter with the subject line: “RPN/Case Manager” to the attention of:
Women’s Health in Women’s Hands Community Health Centre
Human Resources Department
recruitment@whiwh.com
Application Deadline
Posted: May 26th, 2025
Closing Date: June 20th, 2025
Compensation: The salary range based on qualification and experience is $60,000 to $6
WEBPAGE FOR HOW TO APPLY https://www.whiwh.com/
2025 Canadian Association of Community Health Centres
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