Sisecam was founded in 1935 to establish Turkey’s glass industry in line with the vision of Mustafa Kemal Atatürk, a great leader respected worldwide. Today, Sisecam is a major global player in the fields of glass and chemicals.
Sisecam is the only global company operating in all core areas of glass production – including flat glass, glassware, glass packaging, and glass fiber. Currently, Sisecam ranks among the world’s top two manufacturers of glassware and the top five producers of glass packaging and flat glass.
Sisecam is one of the three largest soda ash producers in the world and the world leader in chromium chemicals. The company plays a leading role in various business lines including flat glass, glassware, glass packaging, chemicals, automotive, glass fiber, mining, energy, and recycling.
It operates production facilities in Germany, Italy, Bulgaria, Romania, Slovakia, Hungary, Bosnia-Herzegovina, Russia, Georgia, Ukraine, Egypt, India, and the USA, in addition to Turkey.
Sisecam aims to become one of the top 3 manufacturers globally in its main fields, leveraging its competent human resources and smart technologies. It continues to transform its digital infrastructure and culture to meet future needs. With 90 years of experience, over 24,000 employees, operations in 14 countries across four continents, and a sales network spanning more than 150 countries, Sisecam is committed to growth aligned with its "Global Excellence" strategy and an inclusive approach supporting its ecosystem development.
The company is dedicated to sustainability through its CareForNext strategy, aligned with the United Nations Sustainable Development Goals, focusing on protecting the planet, empowering society, and transforming lives.
We are seeking a Customer Service Representative (Temporary) to join Sisecam Flat Glass Italy, located in San Giorgio di Nogaro (UD). The ideal candidate should have the following qualifications:
* University degree in Foreign Languages or Economics
* Fluency in Italian, English, and German or French
* Good knowledge of Excel
* Preferably experienced with SAP
* Residence in the province of Udine
Job Description
* Act as the primary contact for customers, ensuring a seamless order management experience
* Support and assist customers with inquiries and order-related matters
* Process customer orders accurately and follow up promptly
* Collaborate with internal departments such as Sales, Logistics, and Shipping to provide effective solutions
* Identify and resolve issues proactively to maintain high customer satisfaction
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