PLocation, Type, Skill, Responsibilities More /ppIT Support Specialist /ppuType : /u Full Time /ppbSkills Description /b /ppBCIC Swiss GmBH | Best Connect International Company is seeking a full-time on-site IT Support Specialist in Italy. /ppbResponsibilities /b /pulliProvide first and second level support for customer issues. /liliCoordinate with third-party vendors to resolve complex AV problems. /liliCommunicate promptly regarding issue status and resolutions. /liliMaintain accurate ticket updates for all incidents. /liliInstall, upgrade, support, and troubleshoot Windows XP, 7, 8.1, 10, and Microsoft Office 2010; support Cisco Jabber. /liliSupport basic Mac OS functionalities for Apple PC users. /liliInstall, upgrade, support, and troubleshoot printers and hardware. /liliPerform preventive maintenance on computers, laptops, and printers. /liliConduct remedial repairs on desktops, laptops, printers, and peripherals. /liliUse diagnostic tools to troubleshoot network, hardware, and software issues. /liliHave a broad understanding of IT, including networks, servers, AV, smart devices, and telecoms. /liliAbility to work in a project-based environment, demonstrating flexibility and teamwork. Perform other duties as assigned. /li /ulpbRequirements /b /pulliValid work permit. /liliStrong knowledge of IT and computers. /liliSeveral years of relevant experience preferred. /li /ulpIf you meet the above criteria, please send your CV in English, mentioning the position in the subject line and including a WhatsApp number, as soon as possible. /ppuApply here : /u Salary : Negotiable /ppApply Now! /ppJ-18808-Ljbffr /p #J-18808-Ljbffr