PstrongClient Engagement Manager – Spanish Speaking /strong /ppbr / /ppstrongWho we are /strong /ppSpoki is reshaping how businesses communicate with their customers. Through our innovative platform, we merge WhatsApp and Artificial Intelligence to create authentic and trusted relationships. /ppFrom our headquarters in Puglia, we’ve built a growing international team with a strong focus on customer success. After opening the Spanish market, our mission is to consolidate and expand it by building long-lasting connections with businesses that believe in the power of conversations. /ppThe future is conversational, and we’re looking for someone who wants to make it happen with us. /ppbr / /ppstrongAbout the role /strong /ppAs a strongClient Engagement Manager – Spanish Speaking /strong, you’ll be the trusted partner for our Spanish clients, helping them get the most value from Spoki. You’ll work across teams – from Sales to Marketing to Product – to ensure a seamless, impactful customer experience and drive adoption of our solution in a growing, strategic market. /ppKey Responsibilities /pulliWork closely with clients and strategic partners to maximize their success with Spoki /liliDefine and implement strategies to drive product adoption and client retention /liliManage a portfolio of accounts, focusing on growth and measurable results /liliCollaborate with Sales, Marketing, and Product to continuously improve the customer journey /liliAct as the voice of the customer, providing feedback that shapes our solutions /li /ulpbr / /ppstrongWho we’re looking for /strong /pulli3–5 years of experience in strongCustomer Success, Account Management, or similar roles /strong /liliProven ability to build long-term, trust-based relationships with clients /liliStrong stronganalytical and digital marketing skills /strong /liliFluent in strongSpanish (B2–C1) /strong and strongEnglish (B2–C1) /strong – mandatory /liliCustomer-focused, results-driven, and proactive mindset /li /ulpbr / /ppstrongWhat we offer /strong /pullistrongSalary range /strong:br / €30K – €38K gross annual, based on experience /liliPermanent full-time contract (CCNL Commercio) /liliMeal vouchers /liliCompany laptop /liliStock options after one year /liliA collaborative, dynamic, and international work environment /liliThe opportunity to contribute to the growth of a strategic market and make an impact /li /ulpbr / /ppstrongLocation:br / /strong San Vito dei Normanni (Brindisi), Italy /ppbr / /ppstrongHiring Process /strong /pulliStep 1:br / Invitation to an introductory video call /liliStep 2:br / Technical interview with the team /liliStep 3:br / On-site final interview with our CEO /li /ul