Responsibilities
* Contribute to the designing, engineering, configuring, implementing, commissioning, securing and supporting of ICT infrastructure (Server, Storage, Network, Virtual Platforms) and Enterprise Applications (Honeywell Software: EBI, DVM, EM, ProWatch, Tridium) at both new and existing client sites.
* Contribute to Technical Risk Reviews (TRR) for projects in your respective district that involve ICT/Networking/Cyber Security
* Be an active contributor to the Global ICT & Cyber Security Centre of Excellence, and work to promote excellence and standardisation in your respective region/district.
* Promote and raise awareness of HBS ICT and Cyber security offerings portfolio and be the focal point for executing these offerings
* Provide a high level of technical expertise / take ownership of the maintenance of existing complex ICT infrastructure system installations at client sites. This role will have a focus on the implementation and support of Honeywell software platforms such as EBI, DVM and Energy Manager.
* Develop effective working relationships with Honeywell’s Technical Support Groups, systems users and software vendors, to ensure systems can be well maintained, used effectively, and that requests for action to correct system problems can be attended to effectively and promptly.
Key Success Factors (Key Metrics / KPIs / Deliverables)
* Provides strategic input and guidance for ICT and cybersecurity services
* Drive GBE standardisation activities to promote best practices, knowledge sharing, and project/service excellence.
* Achievement of project/service milestones
* Meet/exceed customer satisfaction KPIs
* Achievement of assigned goals and objectives
* Managing Challenges
You Must Have
* Technical Diploma and/or Tertiary Education in Information Technology/Systems or Computer Science (Essential).
* Certification and/or Training in relevant ICT industry technologies such as CCNA (Cisco), MCSA (Microsoft), VCP (VMware), CA (Citrix) or similar.
* Certification and/or Training in relevant Cyber qualifications including CISSP, CEH.
* 5+ years experience in an IT Systems Engineer or equivalent capacity.
* Proficient in networking, servers, storage, IT security, and enterprise applications.
* Current and demonstrated knowledge and systems experience at a senior level in an enterprise environment with the following technologies:
Windows Servers
Virtualisation Technologies (VMware preferred)
Networking, TCP/IP and LAN/WAN
SAN Storage
Microsoft SQL Server
Cybersecurity
* Excellent analytical and problem solving skills and the ability to develop innovative and creative solutions in a complex multiple systems environment.
* Experience with security frameworks such as: ISO 27001, NIST Guidelines and IEC/ISA 62443.
We Value
* Experience in the implementation and maintenance of Honeywell Software (EBI, DVM, Energy Manager, ProWatch, Tridium).
* Understanding of building support systems such as BMS, Security and CCTV.
* Experience in implementing IT solutions and working with vendors in a construction project environment.
* Experience in the implementation of ITIL practices, continuous improvement and client focused service delivery standards and methodologies in large and complex organisations.
The Business Unit
With deep integration experience and an intimate understanding of our customer needs, Honeywell video surveillance and access control products are designed to scale as your needs grow and work together seamlessly. Ever since we began making buildings more secure, our passion for blazing new technological trails has never wavered. Our team of 300 engineers, inspired by what we've learned from millions of dollars spent annually in R&D, is ready for the future.
Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!
#TheFutureIsWhatWeMakeIt