GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams, and opportunities for personal development and growth in a global company.
Job Description
According to the indications given by the Service Project Manager, the Site Coordinator and Support Team carry out the technical service activities at the customers’ sites, collaborating with the relevant Service functions involved.
The Site Coordinator ensures the organization of service activities, with particular attention to the technical content, leveraging their direct experience.
The role involves technical evaluation of GEA machines at customer sites, identifying mechanical and electrical components for replacement or modernization.
Main activities include:
1. Participating actively in scheduled service activities such as audits, maintenance, modifications, revamping, upgrades, and modernization at customer sites.
2. Defining spare parts, processing, and scheduling for machine overhauls, and managing line/machine restarts following maintenance, modifications, upgrades, or retrofits.
3. Performing routine and extraordinary maintenance on machines at customer sites.
4. Preparing detailed technical reports on activities performed and upcoming tasks.
5. Traveling worldwide (approximately 120 days per year).
6. Coordinating and managing external technicians and subcontractors on site.
7. Managing technical, operational, and timing details of interventions, ensuring compliance with received instructions.
8. Collaborating with the Site Coordinator and Service Project Manager to ensure safety standards are met and corrective actions are implemented if necessary.
9. Creating maintenance lists and performing troubleshooting, remote activities, and Help Desk services.
Candidate Profile and Qualifications
The ideal candidate has extensive experience as a Service Transfer Technician for maintenance and/or modifications in the beverage industry, with strong skills in service management, customer mediation, and technical planning. They should be capable of analyzing customer needs effectively.
Required skills include:
* Autonomy in job execution
* Excellent interpersonal and team-building skills
* Strong management of work teams, fostering a positive work environment
* Dispute resolution and mediation skills
* Fluent English language skills
* Basic mechanical and electrical knowledge
* Proficiency in MS Office
Educational requirements include technical training or an industrial technical degree. Relevant work experience is crucial for recruitment.
Equal Opportunity Statement
GEA is an equal opportunity employer. We consider all applicants without regard to age, sex, race, religion, nationality, disability, gender identity, marital status, sexual orientation, veteran status, or other protected characteristics. Applicants with disabilities are encouraged to apply and will be given special consideration if qualified.
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Career Opportunities
As a global leader in industrial engineering, GEA offers diverse training and career opportunities worldwide. With over 140 years of heritage, GEA operates in resilient industries with a workforce of over 18,000 employees across more than 150 countries.
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