Customer support mandarin speaker

PpbHiring: Mandarin-Speaking Customer Support Executive (On‑Site | Visa Support Available) /b /p pWe are looking for a detail‑oriented and customer‑focused bMandarin‑speaking Customer Support Executive /b to join our team. This role is ideal for someone who thrives in a fast‑paced environment, communicates confidently, and is committed to delivering high‑quality service. /p pLocation: On‑sitebr/Visa Support: Providedbr/Employment Type: Full‑time /p h3What You’ll Do /h3 ul liHandle and support Sales Executives’ requests while resolving customer issues efficiently /li liEnsure all processes align with pricing guidelines, company policies, and regulations /li liVerify sales information on every interaction to ensure accuracy and compliance /li liManage and resolve first‑level sales escalations /li liFollow up daily on unresolved cases until full resolution /li liDeliver professional and high‑quality support to external customers /li liCreate a positive, customer‑friendly experience through effective communication /li liProvide timely, accurate assistance while maintaining integrity and adherence to SOPs /li /ul h3What We’re Looking For /h3 ul liFluent in bMandarin /b and good command of English /li liStrong verbal and written communication skills /li liDetail‑oriented with strong problem‑solving ability /li liAbility to handle pressure and manage multiple cases simultaneously /li liCustomer‑first mindset with a professional attitude /li liPrior experience in customer support or sales support is a plus (not mandatory) /li /ul h3What We Offer /h3 pCompetitive salary packagebr/Full visa and relocation supportbr/Career growth in an international environmentbr/Structured training and onboarding /p /p #J-18808-Ljbffr