Ph3German Customer Service Specialist – LJ Global Horizon /h3 pWe are seeking a Customer Service Specialist fluent in German and English to support clients using our digital marketing, online presence, and website design tools. The successful candidate will assist customers with inquiries related to digital marketing, online presence, and website design tools. /p h3Base pay range /h3 pbLocation: /b Lisbon, Portugal /p pbEmployment Type: /b On-site /p pbStart Date: /b 8 January 2026 /p h3Position Overview /h3 pThis role requires strong communication skills, a genuine interest in digital marketing/web design, and the ability to deliver high‑quality support in a dynamic, customer‑focused environment. /p h3Work Schedule /h3 pbMonday to Friday 06:00 to 22:00 /b (rotational shifts) /p ul liTwo consecutive days off: Saturday and Sunday /li liUber reimbursement up to €25 per day for early shifts starting at 06:00 to support commuting /li /ul h3On‑site Presence /h3 pOn‑site presence in Lisbon is required. /p h3Contract Type /h3 ul liCDD – 6‑month fixed‑term contract /li /ul h3Compensation Package /h3 ul liCompetitive base salary + performance bonus /li liShared accommodation provided /li liMeal allowance per working day /li /ul h3Candidate Requirements (Mandatory) /h3 ul liHas experience or solid knowledge in digital marketing and/or web design /li liIs enthusiastic and passionate about the digital/web environment /li liIs fluent in German and proficient in English /li liDemonstrates strong problem‑solving skills and customer‑service orientation /li liIs comfortable working in rotating shifts (within daytime hours) /li /ul h3Key Responsibilities /h3 ul liProvide customer support for clients through multiple communication channels /li liAssist users with website creation tools, digital marketing features, and account‑related inquiries /li liTroubleshoot issues related to website setup, functionality, and optimization /li liGuide customers in best practices regarding web presence and digital marketing strategy /li liEnsure accurate documentation of cases and adherence to internal processes /li liCollaborate with internal teams for escalations and product improvements /li liMaintain a high level of knowledge about platform features and updates /li /ul h3Why Join the Team /h3 ul liOpportunity to work in a creative, tech‑driven environment /li liExposure to digital marketing and web design industries /li liCompetitive salary + performance incentives /li liWeekends free (Saturday Sunday off) /li liSupport for commuting during early shifts /li /ul /p #J-18808-Ljbffr