For an important Majorel partner in the cosmetics industry, L’Oréal Group, we are looking for brilliant resources to be included as Digital Beauty Advisors. The ideal candidate has a strong orientation toward achieving objectives, excellent interpersonal skills, and shows a propensity to manage telephone contact. Main activities: Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, web forms, Social 1:1) by providing an excellent solution, service, product, and beauty advice in a professional, precise, and timely manner. Your profile: - Cosmetics and Luxury sensitivity (personal interest) - Excellent communication skills, empathy &, high focus on customer satisfaction - Customer orientation, problem-solving skills, teamwork - Native language skills in Greek or at least C1-level knowledge - English and Italian knowledge of at least B2 (written, spoken, and read) - Good IT skills - required competence and speed in the use of tools to report interactions - Availability to work on shifts. - Interest in digital and social media If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multicultural city center environment. Explore your career possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L’Oréal Group vetrinabakeca