Vastbouw is seeking a Service Manager in Milano to oversee the end-to-end management of services. This role includes defining services, managing SLAs, and ensuring high customer satisfaction through effective relationship management and proactive problem resolution.
The ideal candidate will have a diploma or bachelor's degree and relevant IT knowledge. Certifications in ITIL, Agile, Lean, Prince2, or PMI are preferred. Proficiency in English at a B level is required for effective communication.
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