Support Supplier Warranty Recovery and cost recovery activities related to supplier quality issues within the automotive industry environment.
The role includes the analysis and management of supplier claims, coordination with cross-functional stakeholders, reporting activities, and support of operational and process improvement initiatives related to warranty and supplier recovery processes.
The candidate will collaborate with Quality, Procurement, Finance, Engineering, and Suppliers to support cost recovery activities, operational governance, and continuous improvement initiatives.
Support Supplier Warranty Recovery and chargeback activities related to supplier quality issues.
Primary responsibilities include:
Analyze warranty and field claims data to identify recovery opportunities and operational trends
Collect and consolidate technical, operational, and financial data to support supplier recovery discussions
Support negotiation activities with suppliers regarding warranty recovery and chargeback processes
Prepare reporting, KPI monitoring, and operational analysis for internal stakeholders and leadership
Collaborate with cross-functional teams including Quality, Procurement, Finance, and Engineering
Support escalation management activities related to supplier disputes and operational issues
Participate in process improvement and standardization initiatives related to warranty and supplier recovery processes
Support operational meetings, governance reviews, and stakeholder alignment activities
Contribute to data analysis and reporting activities to improve operational performance and cost recovery effectiveness
Provide support and guidance to junior team members when required
Ensure compliance with internal operational procedures and process guidelines
Minimum 3 years of experience within the automotive industry is required
Strong negotiation and stakeholder management skills and communication and interpersonal skills
Experience in team coordination or people management activities
Good analytical and problem-solving skills and ability to work independently with minimal supervision
Experience managing operational priorities in a fast-paced environment
Strong organizational and reporting skills
Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
Experience with data analysis and KPI monitoring
Knowledge of SAP or similar ERP systems is considered a plus
Good level of English (written and spoken)
Ability to collaborate effectively with cross-functional and international teams
Bachelor's degree in engineering, Economics, Business Administration preferred or currently pursuing a degree in one of these areas